Published by trainchinese on Sep 12, 2024

Report an issue with trainchinese Dictionary.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with trainchinese Dictionary?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of trainchinese to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact trainchinese Dictionary image 1 contact trainchinese Dictionary image 2

trainchinese Dictionary Customer Insights

1. Seems like a minor fix to add a flag to suppress the message.Thank you very much, your apps are really great, but unfortunately, the audio recording of Chinese words is very bad, I mean that the high sound frequencies are completely missing.

2. Note that any sound close to the English letter S is completely missing what it corresponds to in Chinese, the sound is very important, I decided to stop using your applicationThis is the best chinese learning app I have found.

3. Supports traditional Chinese characters and many mandarin words used in Taiwan.After recent update, ads are shown in the app - of course, they didn't mention that little "detail" in their update notes.

4. for this one, I use when I need to translate English to Chinese update: I was informed by developer one can just write Chinese words too in trainChinese by installing google pinyin app.

5. The Chinese Writer app from the same company is very good.A great resource for learning but I haven't given it 5 stars because one thing about it really irritates me.

6. Just one feature is missing: traditional Chinese characters in the multiple choice selection when training.

7. While I think the dictionary needs a fair bit of work (example: searching "shoe" suggests 鞋子 over 鞋), the flashcard system is much more manageable than Pleco and others.

8. You can learn sentence examples breaking them down by part learning where words are that are composed of one or more characters.

9. It eve breaks down characters into their parts and radicals which gives deeper insight into the subtle differences in the meanings of words.I really like to the app.

10. Thanks so much to all the people who keep Train Chinese going.

11. A minor thing to be sure but I have had to wait literally thousands of times for this message to disappear as I train.

Steps to Troubleshoot & Fix trainchinese Dictionary Issues

1. Fix trainchinese Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart trainchinese Dictionary: Restarting the app will resolve most errors.
  2. Update the trainchinese Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "trainchinese Dictionary" » Open trainchinese Dictionary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for trainchinese Dictionary » click "UPDATE".
  3. Clear trainchinese Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from trainchinese Dictionary servers.
    1. On Android, goto Settings » Apps » Select "trainchinese Dictionary" » click Storage » click "Clear Cache".
  4. Check trainchinese Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, trainchinese Dictionary might not work.
  5. Uninstall and reinstall trainchinese Dictionary. If nothing else has worked, completely uninstall trainchinese Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing trainchinese Dictionary not working


2. Fix trainchinese Dictionary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make trainchinese Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to trainchinese Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, trainchinese Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues