Contact MOJi辞書 Customer Service

Why should I report an Issue with MOJi辞書: 日语学习词典｜能力考JLPT｜翻译查单词?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hugecore Information Technology Guangzhou Co Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So finally without using it i again uninstalled.It was handy before the update, after which the whole app couldn't be used without paying for premium, making the app not functional at all nowperrrrrfect.But it is better to take the pronunciation online.I paid the lifetime plan.

2. This app literally does this.I downloaded it but after going for installation the term and condition is written in Chinese and i couldn't read and without reading it i can't give permission.

3. The key to practice remembering words are to repeat and repeat and repeat, with similar words put together.

4. This is very useful and convenient to use.

1. Fix MOJi辞書 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MOJi辞書: Restarting the app will resolve most errors.
2. Update the MOJi辞書 App. Here is how:
   1. On Android goto PlayStore » Search for "MOJi辞書" » Open MOJi辞書: 日语学习词典｜能力考JLPT｜翻译查单词 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MOJi辞書 » click "UPDATE".
3. Clear MOJi辞書: 日语学习词典｜能力考JLPT｜翻译查单词 app cache: Clearing cached data will force your app to retrieve the latest data directly from MOJi辞書 servers.
   1. On Android, goto Settings » Apps » Select "MOJi辞書: 日语学习词典｜能力考JLPT｜翻译查单词" » click Storage » click "Clear Cache".
4. Check MOJi辞書 app permissions. If any of these permissions required to use your device's features are disenabled, MOJi辞書 might not work.
5. Uninstall and reinstall MOJi辞書. If nothing else has worked, completely uninstall MOJi辞書 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MOJi辞書 not working

2. Fix MOJi辞書 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MOJi辞書 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MOJi辞書 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MOJi辞書 may not be able to connect to the Internet when running in the background.