Contact WeatherPro Customer Service

Why should I report an Issue with WeatherPro: Forecast & Radar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MeteoGroup to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With recent major update, it became a generic weather app and it wants you to pay monthly subscription for the graphs with worse layout.. Been using this app for over 7 yrs.

2. I mean, not that I really need the wind theme, but the key element of simplicity has been erased, which makes it almost no different comparing with its competitors such as AccuWeather, etc...I am expecting the returning of the functions I mentioned.I have always loved Weather Pro HD - on the iPad.

3. In addition, comparing several weather forecasts 1 and 3 days out over several weeks, an older version of Wpro didn't make the cut, too many missed rains.

4. I have since ended up with the NOAA app, but the widgets aren't as nice as the old version of this app.New version freezes during opening screen, even in v 5.1. If you have to reset an app each time you open it, there's a problem.

5. FL forecasts are not easy, but 2 other apps (Foreca from Portugal and the German Weather & Radar) did considerably better.I loved this APP out of countless competitors.

6. It was uninstalled immediately after using it with the update...I had originally added this app and used the paid version because none of the others that I found were as accurate.

7. May check back to see if the old version that I paid for will ever be restored, but not keeping my hopes up for that....Just tried this since I read it had accurate forecast for my area.

8. The Android version will not view in landscape mode, so you have an information graphic at the bottom of the screen and the pertinent text/numerics at the top.

9. The time for a good and affordable Weather Pro app has come and gone.

10. Back to eweather for me.I originally bought this app due to its simple layout for weather graphs on one page.

11. A terrible user experience! Come on, bring to Android the same version as Apple benefits from!Ok I guess.

1. Fix WeatherPro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WeatherPro: Restarting the app will resolve most errors.
2. Update the WeatherPro App. Here is how:
   1. On Android goto PlayStore » Search for "WeatherPro" » Open WeatherPro: Forecast & Radar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WeatherPro » click "UPDATE".
3. Clear WeatherPro: Forecast & Radar app cache: Clearing cached data will force your app to retrieve the latest data directly from WeatherPro servers.
   1. On Android, goto Settings » Apps » Select "WeatherPro: Forecast & Radar" » click Storage » click "Clear Cache".
4. Check WeatherPro app permissions. If any of these permissions required to use your device's features are disenabled, WeatherPro might not work.
5. Uninstall and reinstall WeatherPro. If nothing else has worked, completely uninstall WeatherPro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WeatherPro not working

2. Fix WeatherPro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WeatherPro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WeatherPro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WeatherPro may not be able to connect to the Internet when running in the background.