Published by Marshmallow Games SRL

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Why should I report an Issue with Doctor Justabout - Human body?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marshmallow Games SRL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Doctor Justabout Customer Insights

1. Very fullfill gameIt is exactly what a kid needs to learn: a very nice looking app that gives you some knowledge while it makes you have fun by playing with it.

Steps to Troubleshoot & Fix Doctor Justabout Issues

1. Fix Doctor Justabout Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doctor Justabout: Restarting the app will resolve most errors.
  2. Update the Doctor Justabout App. Here is how:
    1. On Android goto PlayStore » Search for "Doctor Justabout" » Open Doctor Justabout - Human body » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doctor Justabout » click "UPDATE".
  3. Clear Doctor Justabout - Human body app cache: Clearing cached data will force your app to retrieve the latest data directly from Doctor Justabout servers.
    1. On Android, goto Settings » Apps » Select "Doctor Justabout - Human body" » click Storage » click "Clear Cache".
  4. Check Doctor Justabout app permissions. If any of these permissions required to use your device's features are disenabled, Doctor Justabout might not work.
  5. Uninstall and reinstall Doctor Justabout. If nothing else has worked, completely uninstall Doctor Justabout then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doctor Justabout not working


2. Fix Doctor Justabout Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doctor Justabout be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doctor Justabout not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doctor Justabout may not be able to connect to the Internet when running in the background.

Reported Issues

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