Contact Marinefy Customer Service

Why should I report an Issue with Marinefy -Ships, MarineTraffic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marinefy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All the bestI have used this app... This is very much use full for seafarers and their family to track records of the vessel's and also sea time and very much user friendly... Intresting thing in this app is we can see port to port cls , time due for sign off.. And many more and dat also without any internet Data.. I will highly recommend this app to use for all seafarers...Finally, an exclusive app for seamen is out..too many features.. one can even get in touch with them where ever they r and whenever needed... Hope every mariner finds it quite useful..Just Wow.

2. Why not make it easier?Very useful app ....easy to track the ship ..... once stared using this app will not get a chance to think of others similar appsSECA area is not getting highlighted.

3. I loved using App after adding friends :) Now easy to locate my friends and can know in which ship my friend is.

4. 5*****If your voyage has started you can not alter it,so the arrival to port can not be corrected ..that needs to be corrected.Clunky. Unintuitive.

5. Cheers!Its really a perfect app for all seafarers and passengers on ship to have all tools in one place.

6. Cdc feature is awesome bro.. to save all my records for future reference and signoff countdown is too good.

7. But if it was to become wholesome, please add a feature for adding all the STCW certificates.

8. I want to track one vessel.

9. Having all details in one app in one place will be very helpful.

10. A very good app.

11. So that it becomes easier to refer.

1. Fix Marinefy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marinefy: Restarting the app will resolve most errors.
2. Update the Marinefy App. Here is how:
   1. On Android goto PlayStore » Search for "Marinefy" » Open Marinefy -Ships, MarineTraffic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marinefy » click "UPDATE".
3. Clear Marinefy -Ships, MarineTraffic app cache: Clearing cached data will force your app to retrieve the latest data directly from Marinefy servers.
   1. On Android, goto Settings » Apps » Select "Marinefy -Ships, MarineTraffic" » click Storage » click "Clear Cache".
4. Check Marinefy app permissions. If any of these permissions required to use your device's features are disenabled, Marinefy might not work.
5. Uninstall and reinstall Marinefy. If nothing else has worked, completely uninstall Marinefy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marinefy not working

2. Fix Marinefy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marinefy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marinefy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marinefy may not be able to connect to the Internet when running in the background.