Published by Macsoftex Company

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Portrait painting Customer Insights

1. There is no choice to let me apply effects on my photos.Just a stupid collection of paintings.

2. Thank goodness the images are still in my folders to view in my default gallery but in the app itself the pictures are a no-show.

3. This app is greatly appreciated by me !After I downloaded this application; I can't use it to apply effects on photos.

4. The portraits are categorized by art style, which is extremely helpful if you're doing a study on: realism, Gothic, surrealism etc.

5. Only problem is that when I have downloaded all the images they don't view offline somehow.

6. :(I installed this to be used as a catalogue of art references (which I believe is the purpose of the app) and it functions beautifully for that.

7. Wonderful collection of paintings and app is fairly easy to use.

8. Not the thing that lets you turn your pictures into paintings.

Steps to Troubleshoot & Fix Portrait painting Issues

1. Fix Portrait painting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Portrait painting: Restarting the app will resolve most errors.
  2. Update the Portrait painting App. Here is how:
    1. On Android goto PlayStore » Search for "Portrait painting" » Open Portrait painting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Portrait painting » click "UPDATE".
  3. Clear Portrait painting app cache: Clearing cached data will force your app to retrieve the latest data directly from Portrait painting servers.
    1. On Android, goto Settings » Apps » Select "Portrait painting" » click Storage » click "Clear Cache".
  4. Check Portrait painting app permissions. If any of these permissions required to use your device's features are disenabled, Portrait painting might not work.
  5. Uninstall and reinstall Portrait painting. If nothing else has worked, completely uninstall Portrait painting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Portrait painting not working


2. Fix Portrait painting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Portrait painting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Portrait painting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Portrait painting may not be able to connect to the Internet when running in the background.

Reported Issues

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