Contact XOXO Customer Service

Why chat with our AI XOXO Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of XOXO.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The swipe right or left section straight up doesn't load on my Pixel 4, I suspect most of the girls are employed by the developer (if not, then add "ladies will message you" to the plus side) and it lacks basic but necessary feature suck as distance.

2. The location filter sucks: you choose either "current location" with no distance, or a specific city, state or country.

3. The location setting doesn't even adjust where you see people from.

4. The subscription does not show up in the play store, it is hidden in the app like my tinder subscription.It's a beautiful app, however, there is no way to filter sex or location.

5. The sentiment of being filter free is cool and all, but in reality, filters are important to online dating.

6. The app is good in concept, to create connection between people free of filters.

7. The developers have stated they don't believe in filtering people, but unless you want a friends-only experience, then this app isn't for you.

8. The app needs a lot of work and definitely could use some sort of moderation system because I can confirm that at least 80% of the profiles I saw were fake or just there to fill empty space.

9. Even worse than that, there are a number of young children on the app, and no way to indicate age on people's profile besides adding it to your bio.

10. 2) I'm added to the group message for people with the same totem, but it won't let me send messages or anything.

11. Considering how few people are talking, I would imagine others have the same issue.

1. Fix XOXO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XOXO: Restarting the app will resolve most errors.
2. Update the XOXO App. Here is how:
   1. On Android goto PlayStore » Search for "XOXO" » Open XOXO: Chat, Play, Make Friends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XOXO » click "UPDATE".
3. Clear XOXO: Chat, Play, Make Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from XOXO servers.
   1. On Android, goto Settings » Apps » Select "XOXO: Chat, Play, Make Friends" » click Storage » click "Clear Cache".
4. Check XOXO app permissions. If any of these permissions required to use your device's features are disenabled, XOXO might not work.
5. Uninstall and reinstall XOXO. If nothing else has worked, completely uninstall XOXO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XOXO not working

2. Fix XOXO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XOXO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XOXO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XOXO may not be able to connect to the Internet when running in the background.