Published by Quark Ltd

Report an issue with Weather.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quark Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Weather image 1 contact Weather image 2

About Weather

1. Weather forecast: pay attention to your city's weather conditions, always make your life in advance to make decisions, to your travel escort.   Weather forecast your personal weather steward!

Weather Customer Insights

1. But I moved from a coastal town to an inland town over 1hr away.In 2019 I rated this app 5 stars as it was much better than any other weather apps.

2. Even then, when I open that location to get more details, it defaults back to my old town and will only give details about the weather there.

3. Also the app doesn't use your location for weather so a bit annoying when travelling.Have used this app for many years and have sworn by it.

4. It is very frustrating that to know the weather where I'm at I have to open the app and find my location in my saved list.

5. Finally, on a fresh start, I type in my city name - the same one that's already saved - and it instantly downloads my weather.Very good app.

6. I am uninstalling.It' needs to be in the pull menu on everyone's phone and not being asked to go to your settings to grant permission for overlays or location.

7. I've turned internet off/on & rebooted numerous times.Not the most accurate weather predictions.

8. 1) I opened up the app this morning, and it tells me that weather can't be downloaded for my city.

9. There is lots of information, high & low temperatures, feels like (I think that's what the shirt is), chance of rain, how sunny, wind speed & direction, sunrise, sunset, visibility, pressure, humidity.

10. I moved 3 months ago and it will not change to my new location.

11. Otherwise this is a great app.Changing to one star as the app recently started making double message tone noises on the hour for no good reason.

Steps to Troubleshoot & Fix Weather Issues

1. Fix Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weather: Restarting the app will resolve most errors.
  2. Update the Weather App. Here is how:
    1. On Android goto PlayStore » Search for "Weather" » Open Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weather » click "UPDATE".
  3. Clear Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from Weather servers.
    1. On Android, goto Settings » Apps » Select "Weather" » click Storage » click "Clear Cache".
  4. Check Weather app permissions. If any of these permissions required to use your device's features are disenabled, Weather might not work.
  5. Uninstall and reinstall Weather. If nothing else has worked, completely uninstall Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weather not working


2. Fix Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weather may not be able to connect to the Internet when running in the background.

Reported Issues