1. The first three functions: Products, Support, and Videos only show a blank black screen.
2. I waited 15 minutes and came back to the app and the blank, black screens were still the only response to those three functions.
3. when i search for service manual for full wall slides it pulls up all the matching links for it but wont do anything when i press on any of them.Utterly useless.
4. Now i can no longer find any information on the leveling and stabilization its just blank screen same thing with the through frame slide selections.
5. Next day the only thing that opens is the home page, all other pages are a black screen.
6. Please remove this from the Play Store and save your customers from wasting their valuable time.Like others have said...... clumsy, with very little useful information.
7. i use it to contact a customer rep and they are fantastic.A lot of the options to select just bring you to a black screen.
8. App needs to offer an option to store a select number of manuals offline.
9. Too bad there's not a zero star option.App doesn't work.
10. Apparently their app and their Jack's are all broken.The previous version downloaded the PDFs to the phone and tablet, which was needed when there was no cell service.
11. Uninstalled and installed again with no improvement.[Update 9/2/2019] Don't bother installing.