Published by GRUPO EBC SA

Report an issue with Guía EBC.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Guía EBC para Suscriptores?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GRUPO EBC SA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Guía EBC Customer Insights

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3. Lento.

4. Antiguo.

Steps to Troubleshoot & Fix Guía EBC Issues

1. Fix Guía EBC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guía EBC: Restarting the app will resolve most errors.
  2. Update the Guía EBC App. Here is how:
    1. On Android goto PlayStore » Search for "Guía EBC" » Open Guía EBC para Suscriptores » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guía EBC » click "UPDATE".
  3. Clear Guía EBC para Suscriptores app cache: Clearing cached data will force your app to retrieve the latest data directly from Guía EBC servers.
    1. On Android, goto Settings » Apps » Select "Guía EBC para Suscriptores" » click Storage » click "Clear Cache".
  4. Check Guía EBC app permissions. If any of these permissions required to use your device's features are disenabled, Guía EBC might not work.
  5. Uninstall and reinstall Guía EBC. If nothing else has worked, completely uninstall Guía EBC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guía EBC not working


2. Fix Guía EBC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guía EBC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guía EBC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guía EBC may not be able to connect to the Internet when running in the background.

Reported Issues