Contact Puzzle Planet Customer Service

Why should I report an Issue with Puzzle Planet - Solar System?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kids, memory training, puzzles, and casual games. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Puzzle Planet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Puzzle Planet: Restarting the app will resolve most errors.
2. Update the Puzzle Planet App. Here is how:
   1. On Android goto PlayStore » Search for "Puzzle Planet" » Open Puzzle Planet - Solar System » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puzzle Planet » click "UPDATE".
3. Clear Puzzle Planet - Solar System app cache: Clearing cached data will force your app to retrieve the latest data directly from Puzzle Planet servers.
   1. On Android, goto Settings » Apps » Select "Puzzle Planet - Solar System" » click Storage » click "Clear Cache".
4. Check Puzzle Planet app permissions. If any of these permissions required to use your device's features are disenabled, Puzzle Planet might not work.
5. Uninstall and reinstall Puzzle Planet. If nothing else has worked, completely uninstall Puzzle Planet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Puzzle Planet not working

2. Fix Puzzle Planet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Puzzle Planet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Puzzle Planet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Puzzle Planet may not be able to connect to the Internet when running in the background.