Published by LLC Kirlanik

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Why should I report an Issue with Neurobiology?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LLC Kirlanik to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Neurobiology Customer Insights

Steps to Troubleshoot & Fix Neurobiology Issues

1. Fix Neurobiology Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Neurobiology: Restarting the app will resolve most errors.
  2. Update the Neurobiology App. Here is how:
    1. On Android goto PlayStore » Search for "Neurobiology" » Open Neurobiology » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Neurobiology » click "UPDATE".
  3. Clear Neurobiology app cache: Clearing cached data will force your app to retrieve the latest data directly from Neurobiology servers.
    1. On Android, goto Settings » Apps » Select "Neurobiology" » click Storage » click "Clear Cache".
  4. Check Neurobiology app permissions. If any of these permissions required to use your device's features are disenabled, Neurobiology might not work.
  5. Uninstall and reinstall Neurobiology. If nothing else has worked, completely uninstall Neurobiology then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Neurobiology not working


2. Fix Neurobiology Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Neurobiology be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Neurobiology not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Neurobiology may not be able to connect to the Internet when running in the background.

Reported Issues