Contact Testi Driving Cancellations UK Customer Service

I bought premium account but not getting any notifications

There are so many cancellation but I couldn't book the test please check

Having some serious trouble booking my test it doesn’t seem to work

I changed my driving test to a closer date I’ve had the confirmation email so I logged out of the Testi app to change it to my other date and I can’t log in with my new reference it’s saying I haven’t booked one

I’ve been blocked from changing my test date for 4 days and it says that it should only last a few hours. Is there any way to fix this?

I have been facing issue since 4-5 days when I was trying to change the test date using testi aap. It says “Access denied Error 15” It has been blocked due to security rules. I need to get it fixed soon. pleqse do understand my concern and give me a solution.

Thank you.

I want to change driving test date,kept on telling errors.Can’t do anything.

Hi,
I was recently trying to change the date of my test. Since I was changing to another date on the weekend I had to pay a fee of 13£ however, while I was going through the payment I saw an error message. This happened 3 times and the fourth time the change went through smoothly. I checked my bank account and have been charged 13£ four times. I have no idea how the payment went through with an error message, however please refund me 39£.

I have the premium account I failed my test recently and have had notifications fir cancellations when I have trued booking the tests it will not let me and rakes me onto the robot test page or says error can this be dealt with please

Hi, I failed my test on13 September 2022 a d rebooked another one today but Testi is not updating the information- does this take time? I'm worried I won't be able to change my test to an earlier date. Thanks

This app is rubbish doesn’t alert me I keep deleting it logging out when I click on the date it’s that slow it’s never available it’s gone I want my money back an I will download another one I’ve sent loads of emails no one Reply’s

I have booked a test in Shrewsbury but I need one in Telford so when I get notifications about tests in Telford and I press on it it just says error 15, the request has been blocked by the security rules. Your IP: 87.81.123.217 Proxy IP: 45.60.13.230 (ID 101177-100) incident ID: 1177000850256518016649310428582188364 This has happened to me several times. Can you look into this please, I look forward to your response

I changed my test date and went to look and it says it hasn’t changed and I’ve missed it what can I do to get it back

I keep getting error code 15 when I try to access the app . I've missed so many tests in Maidstone its so upsetting and frustrating ! Please could you advise

I buy premium service.and I filled real the test date and test center real by mistake.so I want change date and center.but don't change now.i am app log out.and Install again but problem still same

My son Harrison Head has a test booked 30 Jan in Stevenage which needs to be brought forward to October. We do not appear to be receiving any notifications of cancellations as other people I know are getting them. I have paid for the premium upgrade. Can you please check my account thank you

Good afternoon, my name is Grace Gregory and I am complaining about the Testi app. Today (1st September 2022) I attended what should of been my test day at 11:01am booked via your app, I had an email confirmation to say it was booked which the email address was a dvsa email. After arriving at my test today my name did not get called out and there was no test or examiner to take me today. Obviously I had paid for this test for it some how not to exist? I am very disappointed and frustrated and would like a new test booking free of charge, I have had an hours lesson before my test today which I paid for and paid for the hour my instructor would of been waiting for me to take the test which is not fair as both our times have been wasted. I want this sorting and a new test as soon as possible. I have used this app before where I took my last test which I unfortunately failed however this time there has been a error in the system on your behalf and I am very unhappy.
Please contact me back as soon as possible please.

My drivers license number is GREGO056052GC9NA

I have downloaded the app and paid for premium. But I receive no notifications for test dates. I have to physically go into the app and see test dates available. It simply lists the test dates but doesn’t alert me when there is a test date for me

Hi
I just bought premium for ny daughter. I logged out and logged in with her detsils but my older daughters details are on the account. How do I change them to my other daughter who I bought the premium for please? My older daughter has long ago passed her test
Thanks
Wendy

Though I bought a premium account my app is still showing free account.

Hello I’ve previously emailed you yet haven’t got a response yet so decided to contact you here, I’ve changed my date on the Testi app to a closer time and a whole different test centre yet it hasn’t changed on my app. I’ve pressed the refresh button so many times and have come off and off the app as well as logged in and out. Sometimes it does change however, changes straight back to my original date so I don’t know what to do, I feel as though the app isn’t working correctly too and so I’m worrying a bit as I’m in such need of a cancellation. Thank you so much for your time and I hope to hear from you soon! :)

Hi please help I never get notifications on my device not one .. I’ve looked and see them but never a notification has been sent I’ve no chance of getting a cancellation if I’m not notified

Just don’t need it anymore

Hi, I have seen November tests coming up multiple times. Iiterally had my phone in my hand and done it within a split second. It is diverting me to the robot thing and this is taking up time! It didn’t used to do this!
Also when I have done it in time it’s not allowing to change and then crashing!
I have a test booked for September and really need to change to November! Can you please sort out this issue on my account ASAP

Have been trying so many time to pick test, the app is showing that ,access denied Error 15, have been finding it difficult to pick the test.

Hi I hope you’re well, I have downloaded this app ages ago but I’m facing many issues with it and one of the issue is I hardly get any notifications but when I do I can’t book the test because as soon as I click the notification follow the robot system the service blocks me and I’ve paid for premium and I really need a test date immediately for Bolton I’m a student who’s starting university next month and work far from home night shift and struggle to use public transport this is not fair as I paid for this app and it’s not even letting me change my test date.

Dear Sir, I fail my practical test and again rebook with new reference no and also logine on TESTI app but still one am waiting there is no show me test date/ cancellation test. Keeping above in view please resolve my problem i have very short time (theory date may be expire then problem for me please). Thanks

I’m not receiving notifications on this app - I’ve paid for the premium account and it is still not coming through. Please can you help urgently

Hi Trying to book an cancellation when it comes up , but won’t let me book it keeps coming up error?

i’ve got the premium account and i’ve still not had a single notification but people i know have had notifications for the same test centre, with the same filter options on. please help

Hi there I have just brought the Testi app recently and why don’t I get notifications when the cancellations come on as I am desperate like everyone else on there to get my test at my additional test centre and a quicker one it says on there that we will send you a notification and I haven’t received one and I’ve seen test but they have disappeared as others have got to it quicker as I haven’t seen it till last minute but I brought this app thinking I would get a test quicker and at a different place But without notifications I ant gonna get anything

My daughter booked a test for today but has just turned up for her test and they’ve said it had been changed. I did try and book sn earlier date but never confirmed it as was waiting to hear from the driving instructor and it said it had tuned out anyway. It still showed as today on my app. She now has to wait for months to get another test and has wasted money on her driving instructor today

I am not able to change date by using this app. When I am trying to do the same it's showing error 15. I mailed more than 5 times no proper reply. Please help and sort out at the earliest

please delete account as it is no longer required

Yes please

Please cancel my premium subscription

Hello, please can you cancel my subscription as it is no longer required. Thank you, Katherine

Please can I cancel my subscription to the Testi app as it's no longer required.

My details are:
driving lisence: MCCOR055252GE9NW
bOOKING REF: 48123785
DATE AND TIME: Mon 6th Dec 2021 2.42. East Kilbride Test centre