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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jonaxx Stories
1. Jonaxx is a Filipino author known for her published works and free stories online.
2. Jonaxx Stories is where you can read free stories from Jonaxx.
3. Discover her new works and comment on the chapters on this application made for Jonaxx Stories Lovers.
Jonaxx Stories Customer Insights
1. I don't experience much trouble in using this app so it's very commendable and recommendable for anyone who wanted to read awesome stories.i love jonaxx but her application is very frustrating.
2. And now I'm installing it again hoping that i can read my favorite stories without a problem.As much as I love this app.
3. I just wish that the app performance will be better esp if there are many readers who use the app on the same time.I really love this app most especially, the stories! Ate Jonaxx updates her stories so quick that makes me love her and her stories more.
4. The only problem that I encountered in this app most of the time was when there's an update, and when everyone opens it, the chapter kept on loading.And you need to wait for couple of hours.
5. It offers different preferences in reading, is modernize that it click to the taste of the readers, and even the loading image seems like the author when she is writing.
6. My fave stories in one app! Thank you again, Queen! So proud of u po.I really like how the app seems so personal, to the author and to the readers.
7. Also, I wish they would add an option to annotate the books.I love the app and all, but lately, I have trouble saving my favorite lines on my gallery.
8. 😭Overall, it's a great platform considering that it has books written by Jonah and that it gives us options when it comes to our preferences when reading.
9. Second, I really like how organized the stories were which helped me to find the story that I like to read.
10. Lastly, whenever there is an update, the app crashes and just keeps on loading and loading and loading until it says error.
11. I thought maybe that it's just on my connection or my device is the problem, but my other apps is perfectly working.
Steps to Troubleshoot & Fix Jonaxx Stories Issues
1. Fix Jonaxx Stories Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Jonaxx Stories: Restarting the app will resolve most errors.
- Update the Jonaxx Stories App. Here is how:
- On Android goto PlayStore » Search for "Jonaxx Stories" » Open Jonaxx Stories » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Jonaxx Stories » click "UPDATE".
- Clear Jonaxx Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from Jonaxx Stories servers.
- On Android, goto Settings » Apps » Select "Jonaxx Stories" » click Storage » click "Clear Cache".
- Check Jonaxx Stories app permissions. If any of these permissions required to use your device's features are disenabled, Jonaxx Stories might not work.
- Uninstall and reinstall Jonaxx Stories. If nothing else has worked, completely uninstall Jonaxx Stories then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Jonaxx Stories not working
2. Fix Jonaxx Stories Server issues & Internet Connection
- Check network connection: An unstable Internet will make Jonaxx Stories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Jonaxx Stories not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Jonaxx Stories may not be able to connect to the Internet when running in the background.
Reported Issues
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Good day! I would like to delete my Jonaxx Stories account. The username was "eatmelienzo" and it was created since August 12, 2020. As you can see, the username was vulgar that is why I decided to delete it and just create a new account. I hope you granted my request. Thank you so much.
— by Sherine Aquino 2 years ago -
Good day! I'm requesting to delete my Jonaxx Stories App account , ASAP! Thank you!
— by kmbrly_anne 2 years ago -
Under CCPA
Goodmorning developer, I want to report to you that I would like to delete my account in the Jonaxx App.
My codename is c_rieanne
The amount of hate that I received because of my comments about how I feel from a chapter is overwhelming. I constantly keep explaining my side of the story but they keep on reporting it and even deleting my comment about defending my side, if you want I could give you the copy of my defendant. And I think something is wrong with the system cause now I can't delete the comment I've made. I'm not hating Queen J, it's just her fans who keep on bugging me nonstop when I already said that "it's my own opinion" and supposedly my own "thoughts" about the chapter.
They also keep saying "Huwag na ako magbasa" "Where's my reading comprehension?" Am I not allowed to say my thoughts? Cause if I'm not, then neither are those people who keep on trolling and hating the other co-fan like me. They should be warned because if this continues then who knows.
I think Queen J needs to teach the fans a lesson too, because they are obviously damaging other people's mental health in the comment section.
I hope you would also consider just a small amount of time reading this cause I keep crying whenever I read the hateful comments just because of my own opinion. I keep understanding the situation and now if the management didn't take any action then who knows who will be the next target of the "so-called fans" na nakakasakit na nang damdamin.
The two pictures I sent here are proof that I'm defending myself. But it just keeps on deleting or even reporting it. Meron pang other three messages na sinend ko una but whenever I checked my comment nawawala bigla so I decided to screenshot the last comment that was supposed to be me defending myself. Pero it got deleted again. I'm not violating anything.
I really hope the management takes some action before deleting my account. Thank you.— by Cherrie Anne Castro 3 years ago -
I will create a new account. I will change my username.
— by Grace Mamacus Casing 3 years ago -
Delete old accounts in Jonaxx App, not the whole app
— by Mariel Capinguian 3 years ago -
Good day, I want to delete my account for some personal reasons. One is because I accidentally created that account. I hope you'll grant my request.
My account is:
Username: Gwennyth_
Email Used: salielicuan@redacted
This is under GDPR. Thankyou!— by Gwennyth Licuan 3 years ago -
Please delete my acc in Jonaxx app because I need to do something in my email account
— by Precious Atienza 3 years ago -
I want to delete it because it's my second account. I already have an account prior to this and I feel like it's no use to have it so better just delete it. I don't really understand myself why I created another one. 😂 Thank you.
— by Jacquilyn Mae 3 years ago -
good day! i would like to have my account on jonaxx stories deleted for the reasons, i'll be moving to new e-mail. thank you!
— by yuan 3 years ago
