Published by Iteration Kids

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Why should I report an Issue with Space for kids - Astrokids Universe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Iteration Kids to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Space Customer Insights

1. can this be rectified please.I am downloading now , so I have no idea about it but if its a hard game so I really like it and I love space .Is was fun but the locked thing has to pay and is good for kids to learn the space and galaxyOnly 3 stars.

2. Because unable to match the planets.Great game for my 4 year old daughter who is obsessed about anything spacePerfect for kids Educational& funI love astronomy.

3. I bought this game for my son he is obsessed with space, he got 4 extra levels, these have now been locked and he can't play them.

4. ⭐️⭐️⭐️.

Steps to Troubleshoot & Fix Space Issues

1. Fix Space Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Space: Restarting the app will resolve most errors.
  2. Update the Space App. Here is how:
    1. On Android goto PlayStore » Search for "Space" » Open Space for kids - Astrokids Universe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Space » click "UPDATE".
  3. Clear Space for kids - Astrokids Universe app cache: Clearing cached data will force your app to retrieve the latest data directly from Space servers.
    1. On Android, goto Settings » Apps » Select "Space for kids - Astrokids Universe" » click Storage » click "Clear Cache".
  4. Check Space app permissions. If any of these permissions required to use your device's features are disenabled, Space might not work.
  5. Uninstall and reinstall Space. If nothing else has worked, completely uninstall Space then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Space not working


2. Fix Space Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Space be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Space not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Space may not be able to connect to the Internet when running in the background.

Reported Issues

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