Contact Titans of Space Customer Service

Why should I report an Issue with Titans of Space® Cardboard VR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DrashVR LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Highly recommended for children.I completely lost in this app, so immersivly, and with the good quality of graphics and education information, I just feel shocking when I was in the universeThis was a truly awe-inspiring experience for me; Titans of Space manages to make you feel small, awed, and fulfilled at the same time.

2. The imagery is good and it is educational while being engaging and somewhat interactive.Easy to use not the best details but it gives you the vertigo feeling that you look for in a vr app ...rush ,I'm floating...could use a little more control auto pilot kinda bites.

3. neat idea and decent experience, but renders a smaller screen and off center on Galaxy note 9, requiring carsboard users to have their note 9 sticking out of the side of their holder.

4. Still, pleasure to watch but more as a entertainment than anything else.Didn't respond to the "defender x7" gamepad buttons, neither gamepad nor keyboard mode of the device, Android 11.

5. Your next project should be introducing the idea of a spaceship? Exploring only a few planets at first to test a beta? I think everyone here agrees.

6. would be nice to have an option to manually set the rendering position of the app.Out of the 10 VR apps I have tried, this is the only one I kept and showed other people.

7. Great way to test it a new VR system.Amazing VR experience.

8. Great educational app with top realistic visuals and audio.

9. Great work in progress....It's beautiful but definitely not educational.

10. (Just in case, the cardbox software was not installed, because not supported by the phone itself).

11. Gives completely wrong impression on distances between planets.

1. Fix Titans of Space Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Titans of Space: Restarting the app will resolve most errors.
2. Update the Titans of Space App. Here is how:
   1. On Android goto PlayStore » Search for "Titans of Space" » Open Titans of Space® Cardboard VR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Titans of Space » click "UPDATE".
3. Clear Titans of Space® Cardboard VR app cache: Clearing cached data will force your app to retrieve the latest data directly from Titans of Space servers.
   1. On Android, goto Settings » Apps » Select "Titans of Space® Cardboard VR" » click Storage » click "Clear Cache".
4. Check Titans of Space app permissions. If any of these permissions required to use your device's features are disenabled, Titans of Space might not work.
5. Uninstall and reinstall Titans of Space. If nothing else has worked, completely uninstall Titans of Space then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Titans of Space not working

2. Fix Titans of Space Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Titans of Space be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Titans of Space not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Titans of Space may not be able to connect to the Internet when running in the background.