Published by RIDI Corporation on Nov 17, 2023

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Why should I report an Issue with 리디 - 웹툰, 웹소설, 전자책 모두 여기에!?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RIDI Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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리디 Customer Insights

1. I thought there's an english translation in the app but there's none😭I paid $ for a volume but I'm unable to read it cause it's in korean😢I also can't read in browser where there's google translate because once you pay it will require to download this app to read it.

2. It makes sense business wise.On the website I was able to use Google translate to read the preview.

3. This would be a real time saver and help foreign users tremendously.Can you make the option that makes texts darker than now? On my eReader, it is not showing real black or the color is lighter so it's hard to read sometimes.

4. I usually use TTS to listen to the books while i do other brainless tasks, and having a dictionary and sharing function in app is amazing!I tried reading the preview in your website and it automatically translated into english for me.

5. It took me many minutes to find a line that I need to download a new app to look for other books for purchase... it could have been nicer if I could see even a box type of notification where we used to click.This app/service is NOT for international readers.

6. The problem lies in not being able to use google translate while in the app, a function I have greatly enjoyed while using Google's Play Books.

7. That makes me really sad because I really want to read the book, but I don't know Korean.

8. Us English/Spanish speaking people in the US (and other places) want to read your stories!!!!I love this app so much.

9. However, with completed books you are forced to use the app which is impossible for international people who can't read hangul.

10. I purchased the book with my US credit card, but the app doesn't let you use Google translate.

11. I use it on a regular basis to read Korean books.

Steps to Troubleshoot & Fix 리디 Issues

1. Fix 리디 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart 리디: Restarting the app will resolve most errors.
  2. Update the 리디 App. Here is how:
    1. On Android goto PlayStore » Search for "리디" » Open 리디 - 웹툰, 웹소설, 전자책 모두 여기에! » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 리디 » click "UPDATE".
  3. Clear 리디 - 웹툰, 웹소설, 전자책 모두 여기에! app cache: Clearing cached data will force your app to retrieve the latest data directly from 리디 servers.
    1. On Android, goto Settings » Apps » Select "리디 - 웹툰, 웹소설, 전자책 모두 여기에!" » click Storage » click "Clear Cache".
  4. Check 리디 app permissions. If any of these permissions required to use your device's features are disenabled, 리디 might not work.
  5. Uninstall and reinstall 리디. If nothing else has worked, completely uninstall 리디 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 리디 not working

2. Fix 리디 Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make 리디 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 리디 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 리디 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I don't used the app anymore, so I don't want you guys to have my personal info anymore

    — by Akiko 1 year ago

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