Contact Seeking Customer Service

Why should I report an Issue with Seeking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of W8 Tech Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Will be interesting to see if they bother.Website is great in helping find what your looking for, not like all the others where you have to pay for every single thing you want to do like messaging, checking your likes, people who have viewed your page, ect.

2. I have a Samsung Galaxy j7 2018.... maybe other models didn't have this problem? Also, the messaging setup was a little confusing... I wish unread messages had a different color background or something.I have not been able to log into my app with my email and password.

3. Hopefully that gets fixed soon but other than that the app is good and user friendly.Once you create a profile, this app is only good for: 1) Checking messages, and 2) Hiding / blocking profiles that are either outside your area or whom you're uninterested in.

4. The only problem I've encountered is on the "Seeking" screen, under Settings, after setting my location to my City, State, Country, and setting a mile limit, I am still mostly being shown users who are located all over the world as if none of my settings actually filtered anything.

5. If you register as AMAB or male you have to pay a subscription, minimum $100/mo or $269/3mo I think? I've already met a few very cool, interesting people, but haven't yet found the arrangement I'm seeking.

6. It's given me a network error (which is ridiculous because I'm on my own personal networ.) Now, it's saying my email password combination isn't correct even though I just took it and signed into the website.

7. I like the app, but the user interface could be improved a bit, in its load up from opening, and the messaging interface.Difficult to find matches.

8. I advise you move onSome features were difficult to operate, like editing/adding photos..... I had to open it up in my browser just to be able to access all of the settings.

9. Even a specific search brings very general results causing you to have to read every profile to find matches.

10. I don't get why "About Me" and "Seeking" sections are hidden and require an internet browser to view.

11. Searching is very general and you cannot accept or refuse a profile while examining it.

1. Fix Seeking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Seeking: Restarting the app will resolve most errors.
2. Update the Seeking App. Here is how:
   1. On Android goto PlayStore » Search for "Seeking" » Open Seeking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seeking » click "UPDATE".
3. Clear Seeking app cache: Clearing cached data will force your app to retrieve the latest data directly from Seeking servers.
   1. On Android, goto Settings » Apps » Select "Seeking" » click Storage » click "Clear Cache".
4. Check Seeking app permissions. If any of these permissions required to use your device's features are disenabled, Seeking might not work.
5. Uninstall and reinstall Seeking. If nothing else has worked, completely uninstall Seeking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Seeking not working

2. Fix Seeking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Seeking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Seeking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Seeking may not be able to connect to the Internet when running in the background.