Published by Oregonscientific

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Why should I report an Issue with Smart Living WMR500?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oregonscientific to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Smart Living WMR500 Customer Insights

1. So terrible!!!I bought the weather station because of the WiFi connectivity and access via the mobile app, but the app always crashes and unfortunately is pretty useless.Installed on galaxy s5 late last year worked well for a couple of monts then just stop.

2. The device itself now a local standalone weather station, that guzzles electrical energy in order to forever try connecting to an server that is offline.

3. Maybe the turned the server off again? Customer service won't even respond to queries, all around bad product, support and service if I could give it a negative number I would.The cloud server is apparently down for good, so no point in having the app anymore.

4. You're better off using a cheap 10$ weather station than this planned obsolence device.Awful! This app wont retain critical information such as the hemisphere I live.

5. Pretty usless app as far as I'm concerned.Apparently cloud servers no longer operational? Bought the wmr500 weather station.

6. Buyer beware!Useless can't connect to wifi or cloud to log data.

7. Base station connects to network and syncs time but nothing else, not able to bind between app and unit.

8. And can't change settings on the base station without a server connection.

9. These two things seem to help mine to connect.Absolutely useless.

10. When pairing your phone, don't press pair on the unit.

11. Now it has lost sync with unit and I cannot restore the connection.

Steps to Troubleshoot & Fix Smart Living WMR500 Issues

1. Fix Smart Living WMR500 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Living WMR500: Restarting the app will resolve most errors.
  2. Update the Smart Living WMR500 App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Living WMR500" » Open Smart Living WMR500 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Living WMR500 » click "UPDATE".
  3. Clear Smart Living WMR500 app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Living WMR500 servers.
    1. On Android, goto Settings » Apps » Select "Smart Living WMR500" » click Storage » click "Clear Cache".
  4. Check Smart Living WMR500 app permissions. If any of these permissions required to use your device's features are disenabled, Smart Living WMR500 might not work.
  5. Uninstall and reinstall Smart Living WMR500. If nothing else has worked, completely uninstall Smart Living WMR500 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Living WMR500 not working


2. Fix Smart Living WMR500 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Living WMR500 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Living WMR500 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Living WMR500 may not be able to connect to the Internet when running in the background.

Reported Issues

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