Contact Weather Customer Service

Why should I report an Issue with Weather for Japan?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ID Mobile SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can move to ph SD card, takes up near 76Mg, &FREE!Satellite picture is tiny, covers all of the Asian continent and part of Africa and can't be zoomed or enlarged.easy to use and informativeOkIt's goodOkVery nice, simple and informative.Ads cover the pageHelpful, reliable, sometimes quite precise, rarely completely wrong, but no weather forecast could ever be 100% correct.

2. Can set for F/C temps, language pref, choose a key city, + some favs around world!- has nice weather graphics & expected usual details for a.m./pm for several slideable days ahead, + with options for more detailed info & Asian precip radar map & other.

3. 😊A good one! Handy for travelers with flight connections there, & those with family/friends working there.

4. Small ads at bottom of screen out of the way & occ'l full one btwn day's forecast-is ok.

1. Fix Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Weather: Restarting the app will resolve most errors.
2. Update the Weather App. Here is how:
   1. On Android goto PlayStore » Search for "Weather" » Open Weather for Japan » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weather » click "UPDATE".
3. Clear Weather for Japan app cache: Clearing cached data will force your app to retrieve the latest data directly from Weather servers.
   1. On Android, goto Settings » Apps » Select "Weather for Japan" » click Storage » click "Clear Cache".
4. Check Weather app permissions. If any of these permissions required to use your device's features are disenabled, Weather might not work.
5. Uninstall and reinstall Weather. If nothing else has worked, completely uninstall Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Weather not working

2. Fix Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Weather may not be able to connect to the Internet when running in the background.