Contact HomeTown Fan Customer Service

Why should I report an Issue with HomeTown Fan?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HomeTown Ticketing, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As a trusted leader in digital ticketing, HomeTown Ticketing provides a professional-level and fully automated ticketing solution to K–12 schools, districts, conferences, associations, collegiate spaces, and organizations.

2. The HomeTown Fan App is the best way for fans to search, purchase, and manage event tickets at their school or organization.

3. With the HomeTown Fan App, you have the ability to manage your entire ticketing experience on your mobile device. • Find Events – search by school, organization, event name, or zip code to find events, games, or performances. • Buy Tickets – skip the lines, purchase tickets and passes at your convenience from your mobile device. • Get Scanned In – your phone is your ticket, all of your purchases are stored in the app, simply show the QR code at the gate to enter the event. • Save Favorites – keep up to date on the latest events of your favorite schools, colleges, or organizations.

1. They made sure I had digital versions of my tickets while they worked to resolve the problem.

2. Ultimately fixed it!Our school requires tickets to be purchased through this app, and it's terrible for every game I try it on.

3. There is no need to look through emails for confirmationsI can never find the tickets for the Odessa High football games.

4. Takes literally dozens of attempts to get tickets, and then I have to screenshot them because they always fail to open at the gate.Can't even register.

5. I was finally able to select tickets, went to scan a new credit card and it kicked me out.

6. Wish my kids' school had a different option to buy tickets.

7. When you do go to purchase tickets it crashes and twice I got tickets to the wrong game.

8. it's annoying, with all dam fees yall charge this should be a breeze & convenient!! 😡Decent but won't tell you how many passes one has left.

9. Bought tickets online a few minutes ago and they immediately synced to the app.It was easy.

10. This means I am unable to find tickets for half of my son's games.

11. On the rare occasion I can actually get the search to produce what I'm looking for, it crashes just as I'm finishing the purchase process.

1. Fix HomeTown Fan Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HomeTown Fan: Restarting the app will resolve most errors.
2. Update the HomeTown Fan App. Here is how:
   1. On Android goto PlayStore » Search for "HomeTown Fan" » Open HomeTown Fan » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HomeTown Fan » click "UPDATE".
3. Clear HomeTown Fan app cache: Clearing cached data will force your app to retrieve the latest data directly from HomeTown Fan servers.
   1. On Android, goto Settings » Apps » Select "HomeTown Fan" » click Storage » click "Clear Cache".
4. Check HomeTown Fan app permissions. If any of these permissions required to use your device's features are disenabled, HomeTown Fan might not work.
5. Uninstall and reinstall HomeTown Fan. If nothing else has worked, completely uninstall HomeTown Fan then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HomeTown Fan not working

2. Fix HomeTown Fan Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HomeTown Fan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HomeTown Fan not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HomeTown Fan may not be able to connect to the Internet when running in the background.