AppContacter
Contact After effects Customer Service
Published by GrowApp Mobile
Report an issue with After effects.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
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Why should I report an Issue with After effects for Prisma?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of GrowApp Mobile to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
After effects Customer Insights
Steps to Troubleshoot & Fix After effects Issues
1. Fix After effects Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart After effects: Restarting the app will resolve most errors.
- Update the After effects App. Here is how:
- On Android goto PlayStore » Search for "After effects" » Open After effects for Prisma » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for After effects » click "UPDATE".
- Clear After effects for Prisma app cache: Clearing cached data will force your app to retrieve the latest data directly from After effects servers.
- On Android, goto Settings » Apps » Select "After effects for Prisma" » click Storage » click "Clear Cache".
- Check After effects app permissions. If any of these permissions required to use your device's features are disenabled, After effects might not work.
- Uninstall and reinstall After effects. If nothing else has worked, completely uninstall After effects then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing After effects not working
2. Fix After effects Server issues & Internet Connection
- Check network connection: An unstable Internet will make After effects be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to After effects not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, After effects may not be able to connect to the Internet when running in the background.
