Published by Google LLC

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Why should I report an Issue with Android Auto for phone screens?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Android Auto Customer Insights

1. The whole point of this app is to allow the user to make use of Android Auto in vehicles that do not support Android Auto by allowing you to talk to your phone, via Google Assistant, to perform all the tasks you would normally have to take your eyes off the road and your hands off the wheel to complete.

2. Android Auto only shows a small strip on the top of my screen with half of that tiny space taken up by the text window, it's actually smaller than what my phone screen shows.When I first started using this app it worked really well.

3. So for example, if one goes to a doughnut shop before work one time, Android Auto will keep asking for weeks if one wants to there instead of work.I used to really like this app.

4. But Android Auto for phone screens utterly fails to provide even a clumsy work around for everyone else.

5. I also can't disconnect a call from Bluetooth if I want to use my handset in private when I have a passenger...if I turn off WiFi or Bluetooth, the app immediately turns them both back on.What about MOTORCYCLISTS? I have been a big Android Auto fan for as long as I can remember.

6. I think Android Auto is a great idea and it may work great with vehicles that were designed to make use of it.

7. Second, it now states "Please stop android auto" as it starts up! I have it set to start automatically when it connects to my car bluetooth.

8. Even if one deletes the location history in Google Maps, Android Auto will not delete it.

9. Sometimes the steering wheel music controls stop working so you have to reach for your phone to skip songs, meaning looking away from the road and nav.

10. Every time I even look in the phones direction while plugged in, Android Auto stops working.

11. After the new update I'm continuously having issues with location (GPS Signal getting lost) unless my phone (Samsung Galaxy Note 10 plus) is unlocked and the app will not launch on my phone.

Steps to Troubleshoot & Fix Android Auto Issues

1. Fix Android Auto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Android Auto: Restarting the app will resolve most errors.
  2. Update the Android Auto App. Here is how:
    1. On Android goto PlayStore » Search for "Android Auto" » Open Android Auto for phone screens » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Android Auto » click "UPDATE".
  3. Clear Android Auto for phone screens app cache: Clearing cached data will force your app to retrieve the latest data directly from Android Auto servers.
    1. On Android, goto Settings » Apps » Select "Android Auto for phone screens" » click Storage » click "Clear Cache".
  4. Check Android Auto app permissions. If any of these permissions required to use your device's features are disenabled, Android Auto might not work.
  5. Uninstall and reinstall Android Auto. If nothing else has worked, completely uninstall Android Auto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Android Auto not working


2. Fix Android Auto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Android Auto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Android Auto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Android Auto may not be able to connect to the Internet when running in the background.

Reported Issues