Published by Aircraft Status on Nov 6, 2023

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Why should I report an Issue with Aircraft Status?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aircraft Status to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Aircraft Status

1. Aircraft Status Goal is to remind and refresh qualified Engineers of the different aircraft systems in a short & summarized way, organized reference to ATA Chapters, starting with A320 & A330 and soon it will include B737 & B777 with all their respective engines.

2. Also include step by step guidance of warnings and messages reset, in addition to Quick CB Locations.

3. This is for training purpose only and should never be used to replace Airbus or Boeing documentation and procedures, Applicable Airbus and Boeing Manuals should be always referred to.

4. The software is not sponsored by or connected with any Airline Manufacturer, and their proper documentation should only be used on their aircraft.

5. Some CB Locations may differ between different types/effectivity and optional systems.

6. All instructions given in those documents that relate to the resetting of systems Should be used on ground only.

7. No reset should be initiated without a thorough knowledge of the exact failure.

8. Short Summary of all ATA Chapters at: Tips to Remember.

9. Step by step guidance of warnings and messages reset at: Reset Procedures.

Aircraft Status Customer Insights

1. Half of the top tips are empty!So easy to use and has saved me hunting many a is very good for aircraft mechanic thanks for your help it is very important for meApp freezes, just start up screen only..Wonderful Apps to access easily.Thanks alot for the support, really helpfulHelpful and precisefantastic and helpful.

2. Great app! Works great, easy to use and full of very useful information.Sort your A330 out.

Steps to Troubleshoot & Fix Aircraft Status Issues

1. Fix Aircraft Status Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Aircraft Status: Restarting the app will resolve most errors.
  2. Update the Aircraft Status App. Here is how:
    1. On Android goto PlayStore » Search for "Aircraft Status" » Open Aircraft Status » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aircraft Status » click "UPDATE".
  3. Clear Aircraft Status app cache: Clearing cached data will force your app to retrieve the latest data directly from Aircraft Status servers.
    1. On Android, goto Settings » Apps » Select "Aircraft Status" » click Storage » click "Clear Cache".
  4. Check Aircraft Status app permissions. If any of these permissions required to use your device's features are disenabled, Aircraft Status might not work.
  5. Uninstall and reinstall Aircraft Status. If nothing else has worked, completely uninstall Aircraft Status then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aircraft Status not working

2. Fix Aircraft Status Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Aircraft Status be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aircraft Status not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aircraft Status may not be able to connect to the Internet when running in the background.

Reported Issues