Contact Garden Tags Customer Service

Why should I report an Issue with Garden Tags - Plants & gardens?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free Gardening Apps by 4D Media Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this and my 5☆ is yours.Full disclosure I do not have a green thumb and that is why I'm looking for a plant app to give me guidance... This app is not that app for me Sections of things like the profile do not update very quickly so you can end up in a loop as a new user of getting sent to a blank section even though you have added to it The promotion of the paid for option is pretty persistent, I would say annoyingly so, without it it appears that you cannot set "tasks", description suggested that a certain amount of plants (10) would be free but I only added two plants and couldn't view/set any tasks and the notification marker wouldn't go away no matter how many times I clicked it because I didn't want to sign up for the paid for version without a little bit of a demo ... It's a shame as it looks at first glance like a nice app but seems pretty useless without the premium p...

2. The UX needs work but it's ok for tracking plant to-do.I like this app and I actively use it, but I feel it can use a bit of improvement to be great Few ideas that can make this better: - Ability to upload multiple pictures for the same plant instead of having to do it individually /// Ability to merge 2 plants identified to be the same, instead of having to delete one and re-upload it, effectively losing the comments /// Better interface to add a plant (also would be great to have that in the web interface as it's soooo clunky to do it on the mobile interface) /// Better recommendations! As I'm someone that is only interested in cactus and succulents and use their hashtags always, I'm presented with none of that in my recommendations, which is instead using my location to recommend people /// When someone likes 16 of your pictures, it would be nice to reduce the spam, and maybe condense...

3. I hope that can be fixed! Also, it would be nice if a feature would be added where you can personally write to each other without having to tag people under other's photos just to text them.Great app, room for improvement.

4. But I can't add anything unless i go premium, I can only interact with other users or add photos of plants , + to delete your account you need to send a request, and it takes so long to be accepted .

5. Would be great to start seeing some more Australian native species in the encyclopaedia too! Plants should also be sorted by botanical name, common names aren't helpful.Quite a good app.

6. You should also be able to edit your plant ID and add additional pictures from the page displaying it, rather than having to find it again in your plant list to edit it with the pencil icon.

7. When I want to add a task it takes me to the premium screenCouldn't properly add plants to my collections despite adding photos to it.

8. You can add care tasks like feed and water but timing is picked for you so if your plant needs more or less water or fertilizer you are out of luck.

9. Another flaw is that it takes some time to load contents (posts, profile, other information) even with good connection.

10. Basic tasks need premium version.

11. Would be great if there was an option to edit the encyclopaedia entries to correct/add info/spelling etc.

1. Fix Garden Tags Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Garden Tags: Restarting the app will resolve most errors.
2. Update the Garden Tags App. Here is how:
   1. On Android goto PlayStore » Search for "Garden Tags" » Open Garden Tags - Plants & gardens » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garden Tags » click "UPDATE".
3. Clear Garden Tags - Plants & gardens app cache: Clearing cached data will force your app to retrieve the latest data directly from Garden Tags servers.
   1. On Android, goto Settings » Apps » Select "Garden Tags - Plants & gardens" » click Storage » click "Clear Cache".
4. Check Garden Tags app permissions. If any of these permissions required to use your device's features are disenabled, Garden Tags might not work.
5. Uninstall and reinstall Garden Tags. If nothing else has worked, completely uninstall Garden Tags then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Garden Tags not working

2. Fix Garden Tags Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Garden Tags be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Garden Tags not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Garden Tags may not be able to connect to the Internet when running in the background.