Published by FYTD

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Why should I report an Issue with Self Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FYTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Self Care image 1 contact Self Care image 2

Self Care Customer Insights

1. If you click on anything you get taken to random Web pages - one was eBay... Clicking on any options (which are cut off and unreadable as the text is huge) in the options menu opens ads... Gave up and uninstalled.I seriously dont know what I'm doing wrong but I have no idea how to create a password got this app, and the worst part is I was looking so forward to this app as it's free.

2. (I know how to create a password but its isnt liking any of mine)Don't know anything about this app because when I open it it just the phone picture and it doesn't have any option I think because I open it and it is stuck on a picture and there is no option to go and back in like that please listen to my problem selfcate teami really love this app it changed my self to be simple not wild💖💖🌹Too much ads, awful.i love the app.

3. it's cute and makes me feel calm.I like the app,it's nice if you like reading .

4. It's a picture of a woman.

5. Bizarre.

Steps to Troubleshoot & Fix Self Care Issues

1. Fix Self Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Self Care: Restarting the app will resolve most errors.
  2. Update the Self Care App. Here is how:
    1. On Android goto PlayStore » Search for "Self Care" » Open Self Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Self Care » click "UPDATE".
  3. Clear Self Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Self Care servers.
    1. On Android, goto Settings » Apps » Select "Self Care" » click Storage » click "Clear Cache".
  4. Check Self Care app permissions. If any of these permissions required to use your device's features are disenabled, Self Care might not work.
  5. Uninstall and reinstall Self Care. If nothing else has worked, completely uninstall Self Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Self Care not working


2. Fix Self Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Self Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Self Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Self Care may not be able to connect to the Internet when running in the background.

Reported Issues

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