Contact Ba Customer Service

Why should I report an Issue with Baby Language?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Enbyin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Especially for new parents who need help for those "leap" periods when baby is overwhelmed by new sensory input and growth!Haven't been using for that long, just a few days but so far I'm so impressed- I've tested it out when i was certain why she was crying and it got it right every time! Makes me feel pretty confident that I can understand and correctly give her what she wants - especially when I'm at my wit's end completely baffled why she's been crying and inconsolable for ages! this app will let me enjoy a much more connected and less stressful time with my beautiful baby girl 🤗Quite intelligent app.

2. My only disappointment is,i purchased the app thinking their was more features but nope.I know this app is supposed to assist in the recognition of different baby sounds but why have the mic to pick up then to assist? the free trial worked really well in assisting me recognize when my baby was tired etc but as soon as I paid for it, everytime my baby cries it kept saying she was hungry but she wasn't she had a tummy ache.Cool idea and gives some useful indication.

3. I've come to learn what my baby's cries mean, I think most if not all mothers do, so as cool an idea as this is I'm still always going to follow my instincts over what the app says.As a new mom of a 2 months old baby girl, this app is life saver for me.I wish i found it when she was a few weeks old.I could have been less stress and overwhelmed with her non stop crying.

4. But in my experience, too many types are recognized simultaneously and it keeps switching between them.I don't review much but I LOVE this app instead of running around wondering what to do it translates what the baby's sounds and cries actually mean and it's creepily accurate.

5. I spent the day using the app, and some of her cries were very unexpected (eg hunger instead of tired) and other times she would go from one type of cry to another very quickly, but as long as I followed the app each time it was great! To those who say it only gives one type of cry, or those who say "it changed from hunger to tiredness" etc, I would say give it a day to try it.

6. Thank you for your hard work.First time parents here and we're pretty aware of our baby's basic needs.

7. Every time I used it it interpreted my baby's cry to mean the same thing.

8. Tired, confused parents need a bit of time to make sure they want to buy the app, and they should have the chance to use this too.

9. For the research that must have gone into this app, I think the price is very fair for the sense of relief it provides when used as an additional tool.The trial period is very short, but I was desperate so I bought the app anyway.

10. The developer is also very responsive, making it easy to address any issues one might have.Its great that you can try before you buy since it saves you from wasting money on an app that doesn't work.

11. Think of all the happy babies and parents if you just extended the trial time a little.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Language » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Language app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Language" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.