Published by Eijiroid on Nov 14, 2024

Report an issue with Eijiroid.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Eijiroid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eijiroid to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Eijiroid Customer Insights

1. Lifesaver for those learning Japanese or English.素晴らしいno goodTrial version は、aa, ab,acで始まる言葉しか検索出来ません。ゴミです。Great way if getting the latest version of Eijiro.

2. Excellent Eijiro reader with frequent dictionary updates.

Steps to Troubleshoot & Fix Eijiroid Issues

1. Fix Eijiroid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eijiroid: Restarting the app will resolve most errors.
  2. Update the Eijiroid App. Here is how:
    1. On Android goto PlayStore » Search for "Eijiroid" » Open Eijiroid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eijiroid » click "UPDATE".
  3. Clear Eijiroid app cache: Clearing cached data will force your app to retrieve the latest data directly from Eijiroid servers.
    1. On Android, goto Settings » Apps » Select "Eijiroid" » click Storage » click "Clear Cache".
  4. Check Eijiroid app permissions. If any of these permissions required to use your device's features are disenabled, Eijiroid might not work.
  5. Uninstall and reinstall Eijiroid. If nothing else has worked, completely uninstall Eijiroid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eijiroid not working


2. Fix Eijiroid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eijiroid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eijiroid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eijiroid may not be able to connect to the Internet when running in the background.

Reported Issues