Contact Herbs Encyclopedia Customer Service

Why should I report an Issue with Herbs Encyclopedia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ESTEPS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What's the point of being a "encyclopedia" when you cannot even read it freely?Do you people know how to manage a website? I tried to create an account and got to creating a password and was unable to get past this because it keep saying that password did not match even after doing the same password over and over again with the same password.Seems to be informative.

2. Uninstalling because I am removing apps with sparse developer data.I'll literally pay you for this, just PLEASE introduce a TOTALLY OFFLINE mode, where the app downloads all data and can keep it offline, this is the only, and the most important feature I request of you.This was once a great app where you can read offline.

3. There's no privacy policy to be found, so how do we know what private info they are storing and selling? On top of everything, there are no links or references to any science or evidence! Where is all of this info from? Are thy just making stuff up? I would not trust or use this app.I'm really grateful for this app, it's helping me a lot to make better choices and incorporate a vast variety of healthy foods into my diet.

4. There's no boxes for favourites.I am a bit disappointed in it.RECEIVED (obtuse!) reply: THEY assume when i say invalid website, that it's 'just a launch site'?! Come on, people! My secure browser KEPT THE WEBSITE FROM EVEN LOADING - said it was malware.

5. Website is invalid on secure browser?! Uninstalled immediatelyI really like this app! It's so nice having easy access to the info I need.

6. Why the herbs are in Latin first and not English and in alphabetical order goodness knows.

7. It's also nice to learn the benefits of all those herbs I've been consuming in the form of tea since my childhood.

8. If someone wants to find local plants then they either have to search the catalog and hope they find something or already know the name of the plant.

9. Please look at other herb apps e.g. ginger is known for curing nausea and travel sickness.

10. Either way it'd be a really useful feature for finding what grows naturally in a given person's area.This app is poorly made.

11. The plants and herbs arent alphabetized, which makes it hard to browse.

1. Fix Herbs Encyclopedia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Herbs Encyclopedia: Restarting the app will resolve most errors.
2. Update the Herbs Encyclopedia App. Here is how:
   1. On Android goto PlayStore » Search for "Herbs Encyclopedia" » Open Herbs Encyclopedia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Herbs Encyclopedia » click "UPDATE".
3. Clear Herbs Encyclopedia app cache: Clearing cached data will force your app to retrieve the latest data directly from Herbs Encyclopedia servers.
   1. On Android, goto Settings » Apps » Select "Herbs Encyclopedia" » click Storage » click "Clear Cache".
4. Check Herbs Encyclopedia app permissions. If any of these permissions required to use your device's features are disenabled, Herbs Encyclopedia might not work.
5. Uninstall and reinstall Herbs Encyclopedia. If nothing else has worked, completely uninstall Herbs Encyclopedia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Herbs Encyclopedia not working

2. Fix Herbs Encyclopedia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Herbs Encyclopedia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Herbs Encyclopedia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Herbs Encyclopedia may not be able to connect to the Internet when running in the background.