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1. Fix Descartes SmartFleet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Descartes SmartFleet: Restarting the app will resolve most errors.
2. Update the Descartes SmartFleet App. Here is how:
   1. On Android goto PlayStore » Search for "Descartes SmartFleet" » Open Descartes SmartFleet™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Descartes SmartFleet » click "UPDATE".
3. Clear Descartes SmartFleet™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Descartes SmartFleet servers.
   1. On Android, goto Settings » Apps » Select "Descartes SmartFleet™" » click Storage » click "Clear Cache".
4. Check Descartes SmartFleet app permissions. If any of these permissions required to use your device's features are disenabled, Descartes SmartFleet might not work.
5. Uninstall and reinstall Descartes SmartFleet. If nothing else has worked, completely uninstall Descartes SmartFleet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Descartes SmartFleet not working

2. Fix Descartes SmartFleet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Descartes SmartFleet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Descartes SmartFleet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Descartes SmartFleet may not be able to connect to the Internet when running in the background.