Published by Deeniyat Educational and Charitable Trust on Mar 9, 2024

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Quraan-E-Karim (13 Lines) Customer Insights

1. Please take care.Jazakallah I have requested you for the time display while reading Quraan, but after updating mobile screen light get off on my schedule time before this light was remaining always onApp is very nice...bt new version is not prooer...screen off ho jati he..old version fir se update karoPara no 28 not working I can't open para no 28 directly If I touch para no 28 para then para 10 ruku 4 is opening in your Quraan Kareem 13 lines after update Para 28 open krne pr para 10 ruku 4 open hota hi Or y update k baad hua hi Please isko resolve kijiye Bake sb sahe hi keep updating features Please solve this problem I face trouble while recitation of Quran ShukriyaVery well thought of app.

2. It is better to off this dimming optionGood app.. but after recent update all bookmarks has been messed up.. all bookmarks got upside down... please resolve .. tyThe Index for Para... There is a bug in it... On selecting para 28.. para 10 is opening.Latest version 4.8 turns off the screen after timeout delay.

3. I am using this App in my Lenevo Tab, in previous version i usually read Qur'an in Landscape Mode and Zoom in/out easily ans it was really good experience and the screen doesn't go off, but this version really disappoint me as all the above features are missing and I found very difficult in reading, so I request you team to please restore the previous versionThis new version does not select the right para.

4. Kindly look into this.After the latest update I feel it dims the display after 18secs which was not there before the update.

5. Mashallah, the recent update has made the pages more readable and closer to the printed page.

6. On selecting surah yaseen as favorite, the details showing under the favorite tab is of surah baqarah.

7. I selected para 28 and it took me to para 10.

8. Tried favoriting surah mulk and again details showing of surah baqarah.

9. Also, the light goes off if we don't touch the phone screen.

10. In previous version this was not the case.

11. Jazakallahu khairah.

Steps to Troubleshoot & Fix Quraan-E-Karim (13 Lines) Issues

1. Fix Quraan-E-Karim (13 Lines) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quraan-E-Karim (13 Lines): Restarting the app will resolve most errors.
  2. Update the Quraan-E-Karim (13 Lines) App. Here is how:
    1. On Android goto PlayStore » Search for "Quraan-E-Karim (13 Lines)" » Open Quraan-E-Karim (13 Lines) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quraan-E-Karim (13 Lines) » click "UPDATE".
  3. Clear Quraan-E-Karim (13 Lines) app cache: Clearing cached data will force your app to retrieve the latest data directly from Quraan-E-Karim (13 Lines) servers.
    1. On Android, goto Settings » Apps » Select "Quraan-E-Karim (13 Lines)" » click Storage » click "Clear Cache".
  4. Check Quraan-E-Karim (13 Lines) app permissions. If any of these permissions required to use your device's features are disenabled, Quraan-E-Karim (13 Lines) might not work.
  5. Uninstall and reinstall Quraan-E-Karim (13 Lines). If nothing else has worked, completely uninstall Quraan-E-Karim (13 Lines) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quraan-E-Karim (13 Lines) not working


2. Fix Quraan-E-Karim (13 Lines) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quraan-E-Karim (13 Lines) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quraan-E-Karim (13 Lines) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quraan-E-Karim (13 Lines) may not be able to connect to the Internet when running in the background.

Reported Issues

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