1. So I tell her to delete my profile, just give my money back and she repeats herself as she is not able to do any refunds! Whoever manages this app,, you cant just get the full amount and adding people to VIP cause *YOUR APP* took the whole amount of money so they cant get their money back!! Its FRAUD.
2. I had no idea I'm a VIP member till I went to my profile and clicked on "Restore purchase" and it said I'm VIP member!!! So I email the customer care and someone named that I wasn't informed properly by the app that if you pay for the whole amount it considers you as being a VIP.
3. My account was still charged, when I contacted customer support they basically said they couldn't refund my money (even though account is still deleted).
4. So I bought a subscription and it got the whole amount from my account! Then I searched about the policies and it said VIP members can not get a refund.
5. Something doesnt seem right...The app over all is okay but when I'm trying to message someone it goes to the subscription page even though in small print it says i can message people without the subscription.
6. The customer service person I was emailing was extremely rude and refused to give a refund even though I had cancelled the subscription well in advance 👎This app is ridiculous, tbh.
7. I was unhappy with the service so deleted the app and my account and was still charged for a second subscription.
8. If your customer care named Anna, dont give my money back, I will report your app to the police ASAP.
9. I declined, don't waste your time with this.The app is absolute garbage, constantly glitches and the customer service people are rude and disrespectful.
10. the fact that the "activate subscription"screen pops up and won't let you do anything, but it's odd because it'll let you do some things like to just tease you..cant talk to anyone unless you pay.
11. You can't see who likes you or even respond to people who message you first without paying.