Published by Chief Digital on Jul 27, 2024

Report an issue with Chief Members.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Chief Members?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chief Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Chief Members image 1 contact Chief Members image 2

About Chief Members

1. Chief is a private network focused on connecting and supporting executive women.

2. Stay in the know with our app, designed to connect you to your Chief community no matter where you are.

Chief Members Customer Insights

1. Try to upgrade and still does not work wellApp often stalls and chat feature is really slow.Constantly freezes and have to relogin.App becomes unresponsive quite quickly, and I have to force restarts to get what I need done.Good but the chat feature has a glitch and keeps freezing half way through writing a message.

2. Easy to navigate, post, connect with others, and sign up for events.Love this app.

3. Slow chat.

4. The navigation is perfect for how users engage with the app.

5. Very frustrating.Excellent app and fun to use.

Steps to Troubleshoot & Fix Chief Members Issues

1. Fix Chief Members Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chief Members: Restarting the app will resolve most errors.
  2. Update the Chief Members App. Here is how:
    1. On Android goto PlayStore » Search for "Chief Members" » Open Chief Members » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chief Members » click "UPDATE".
  3. Clear Chief Members app cache: Clearing cached data will force your app to retrieve the latest data directly from Chief Members servers.
    1. On Android, goto Settings » Apps » Select "Chief Members" » click Storage » click "Clear Cache".
  4. Check Chief Members app permissions. If any of these permissions required to use your device's features are disenabled, Chief Members might not work.
  5. Uninstall and reinstall Chief Members. If nothing else has worked, completely uninstall Chief Members then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chief Members not working


2. Fix Chief Members Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chief Members be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chief Members not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chief Members may not be able to connect to the Internet when running in the background.

Reported Issues