AppContacter
Contact Cactus Customer Service
Published by Helpful Books on Aug 29, 2023
Report an issue with Cactus.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Cactus?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Helpful Books to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cactus Customer Insights
Steps to Troubleshoot & Fix Cactus Issues
1. Fix Cactus Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Cactus: Restarting the app will resolve most errors.
- Update the Cactus App. Here is how:
- On Android goto PlayStore » Search for "Cactus" » Open Cactus » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Cactus » click "UPDATE".
- Clear Cactus app cache: Clearing cached data will force your app to retrieve the latest data directly from Cactus servers.
- On Android, goto Settings » Apps » Select "Cactus" » click Storage » click "Clear Cache".
- Check Cactus app permissions. If any of these permissions required to use your device's features are disenabled, Cactus might not work.
- Uninstall and reinstall Cactus. If nothing else has worked, completely uninstall Cactus then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Cactus not working
2. Fix Cactus Server issues & Internet Connection
- Check network connection: An unstable Internet will make Cactus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Cactus not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Cactus may not be able to connect to the Internet when running in the background.
