Published by TravelGuide

Report an issue with Advertising.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Advertising?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TravelGuide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Advertising Customer Insights

Steps to Troubleshoot & Fix Advertising Issues

1. Fix Advertising Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Advertising: Restarting the app will resolve most errors.
  2. Update the Advertising App. Here is how:
    1. On Android goto PlayStore » Search for "Advertising" » Open Advertising » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advertising » click "UPDATE".
  3. Clear Advertising app cache: Clearing cached data will force your app to retrieve the latest data directly from Advertising servers.
    1. On Android, goto Settings » Apps » Select "Advertising" » click Storage » click "Clear Cache".
  4. Check Advertising app permissions. If any of these permissions required to use your device's features are disenabled, Advertising might not work.
  5. Uninstall and reinstall Advertising. If nothing else has worked, completely uninstall Advertising then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Advertising not working


2. Fix Advertising Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Advertising be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Advertising not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Advertising may not be able to connect to the Internet when running in the background.

Reported Issues