Published by Jones Technologies LLC

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jones Technologies LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Birder's Diary Customer Insights

1. Sort taxonomic or alphabetical and only list what you see during an outing.Super field app! Very simple to use and the amazing options for checklist downloads make it perfect for local or travel birding! Don't be afraid to try this, you will be pleasantly surprised how user friendly :-) God bless and Good birding, TadasGreat app! Very useful for bird watching and keeping track of your bird watching diary.

2. Handles multiple checklists (Birds, butterflies, etc.) very elegantly, supports eBird hotspot and other location taxonomy lists.

3. With this mobile app you can increase the font size so you don't need glasses.For a couple of years I used both this app and eBird app but now I only use this one because it has more features.

4. The interface is easy to use and sightings upload to the client or ebird are a breeze.

5. It is hard with all that gear to fumble glasses and type in ebird out in the field.

6. I use ebird, but I can be lazy about the ebird protocol of hourly lists.

7. Ones I use most often are (1) sorting taxonomy by last name first, eg, Duck, Mottled as it the fastest lookup.

8. I use birds, mammals and plants most often (4) pinpoints exact location for every entry, not just gps for the whole list.

9. (6) easy access to photos and audio.Nice simple to use app.

10. I often carry a phone, camera binoculars, recording equipment and a scope!.

11. (2) displays yearly abundance for every species.

Steps to Troubleshoot & Fix Birder's Diary Issues

1. Fix Birder's Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Birder's Diary: Restarting the app will resolve most errors.
  2. Update the Birder's Diary App. Here is how:
    1. On Android goto PlayStore » Search for "Birder's Diary" » Open Birder's Diary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Birder's Diary » click "UPDATE".
  3. Clear Birder's Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Birder's Diary servers.
    1. On Android, goto Settings » Apps » Select "Birder's Diary" » click Storage » click "Clear Cache".
  4. Check Birder's Diary app permissions. If any of these permissions required to use your device's features are disenabled, Birder's Diary might not work.
  5. Uninstall and reinstall Birder's Diary. If nothing else has worked, completely uninstall Birder's Diary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Birder's Diary not working


2. Fix Birder's Diary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Birder's Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Birder's Diary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Birder's Diary may not be able to connect to the Internet when running in the background.

Reported Issues