Contact Ba Customer Service

Why should I report an Issue with Baby learning games for kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bimi Boo Kids - Games for boys and girls LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great game but don't waste your money because it doesn't move between devices.The app is officially not working after purchasing the full version.

2. I am willing to pay 4 euros for a good educational game but I am not sure if thats what i get with the other games.

3. I would not have felt so let down for my purchase if it wasn't for the fact that every game is some iteration of a matching game.my 2 year old loves the app.

4. I love the game for my son but when I got him a new phone I could restore my purchase even though followed all the instructions.

5. The illustrations and animations in these lessons are wonderful but vocalizations of what is being done is absent.. If a child is on the app alone (which they often are) how are they to know why they are doing what they are doing? More language please.Great app, but terrible support.

6. I sit with my twins and go through it but when they are different stages or different games it is more difficult and vocal consolidation from the games would support me supporting them.

7. As useful as a solar powered torch.There are only 5 games you can play without paying to unlock more and those 5 games were extremely easy and boring for my 3 year old.

8. I hope they do!This game has great animation and beautifully drawn charaters, but repetitive concepts.

9. I've already done everything from restarting devices and clearing the catch please fixWhile my son really enjoys these games and they are educational.

10. Great game, terrible support.

11. I hope this can happen as I have paid the extra for them to have the games.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby learning games for kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby learning games for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby learning games for kids" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.