Contact BiCupid Customer Service

Why chat with our AI BiCupid Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of BiCupid.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. A very high % of profiles direct you from using app due to the expensive pay wall; it's understandable but off putting to onlookers.So... The idea is a little appealing--meet other people who identify as bi for dating.

2. I like how everything is organized, the search features are solid and has its one little map to help search for matches, however... The most important thing about any dating app, the matches/people who viewed you, are locked behind a pay wall.

3. Upload a picture from Facebook?"Surprised that the app does not function at its most basic level (connecting people that like each other) without paying.

4. Offers nothing that other apps don't do better.this "free" app allows you to build a profile, and look at profiles.

5. Similar to other dating apps when it comes to viewing potential matches.

6. If you are currently seeing little to no matches in your area, paying the expensive upgrade doesn't make it better.

7. It's probably tiny because it masquerades as a free app, and most everyone is disappointed when they find that it's not.The app has a great UI, very easy to understand what is where.

8. Please make it cheaper or find another way to make money.As suggested by many others , it has a expensive pay wall and low user base.

9. But if you match, no one can start chatting without paying - paying for a tiny dating pool.

10. However, if you're seriously looking for bisexual relationship and don't mind paying some fee, you will find this app is fairly good.

11. If you would like to see who "likes" you or send/receive messages you must upgrade to a full member with a payment in full starting at $34 dollars a month for 6 months.

1. Fix BiCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BiCupid: Restarting the app will resolve most errors.
2. Update the BiCupid App. Here is how:
   1. On Android goto PlayStore » Search for "BiCupid" » Open BiCupid: Date Singles, Couples » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BiCupid » click "UPDATE".
3. Clear BiCupid: Date Singles, Couples app cache: Clearing cached data will force your app to retrieve the latest data directly from BiCupid servers.
   1. On Android, goto Settings » Apps » Select "BiCupid: Date Singles, Couples" » click Storage » click "Clear Cache".
4. Check BiCupid app permissions. If any of these permissions required to use your device's features are disenabled, BiCupid might not work.
5. Uninstall and reinstall BiCupid. If nothing else has worked, completely uninstall BiCupid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BiCupid not working

2. Fix BiCupid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BiCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BiCupid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BiCupid may not be able to connect to the Internet when running in the background.