Contact Be Charge Customer Service

Why should I report an Issue with Be Charge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Be Charge Srl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks to Plenitude+Be Charge you will be able to find the right charging station for you and easily manage your electric charging.

2. Monitor your electric recharges in real time: select the charging station and start recharging to get all the information you need and check the progress. 3.

3. You always have the map with the charging points, the distance and the travel time to reach the nearest charging station, you can also filter by availability and power. 2.

4. Enter your credit card and choose the tariff plan that best suits you: paying your recharge with Plenitude+Be Charge is fast and secure. 4.

5. Download the app, it's free! 1.

6. Pay in a simple and immediate way!

7. What is your next destination on your journey with Plenitude+Be Charge? Find out in the app!

1. There was no idle time! No answers to my request to correct the charge via email or the app.Useless. One of those apps where you have to provide all your personal information to get a basic service.Worst charging app ever used.

2. Sometimes leaves charging session on even when you leave.Can't go past the "Enable notifications and localization" screen, even after manually allowing the permissions.I find the map crashes sometimes but so far using it to charge has been fine.

3. Only positive thing is that the online help llowed me to charge again even if account suspended (so at least we can bring the car back to the car rental agency).The app is not working, it keeps crashing when i scroll in the map.

4. Credit card was validated, but impossible to make payments, tried with different cards and all failed (I have Belgian credit cards).

5. Got charged 49 Euro idle penalty for 900 minutes on top of the charging fee of 25 Euro.

6. Even when the charging station says it's not working the app gets it going.

7. After adding a card there's a screen saying it was successful, but then it doesn't redirect back to the app, instead there's broken page and it doesn't go any further.

8. Happy to update my review if this gets resolved... EDIT: I did "solve it" by using my wife's iphone.

9. Admin support useless and gone silent, even if I offered several time to pay by wire transfer.

10. Not a fix!Recharged the car for 6 hours, stopped the charging, disconnected, and moved the car.

11. Had some issues with credit cards but got it working.

1. Fix Be Charge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Be Charge: Restarting the app will resolve most errors.
2. Update the Be Charge App. Here is how:
   1. On Android goto PlayStore » Search for "Be Charge" » Open Be Charge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Be Charge » click "UPDATE".
3. Clear Be Charge app cache: Clearing cached data will force your app to retrieve the latest data directly from Be Charge servers.
   1. On Android, goto Settings » Apps » Select "Be Charge" » click Storage » click "Clear Cache".
4. Check Be Charge app permissions. If any of these permissions required to use your device's features are disenabled, Be Charge might not work.
5. Uninstall and reinstall Be Charge. If nothing else has worked, completely uninstall Be Charge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Be Charge not working

2. Fix Be Charge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Be Charge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Be Charge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Be Charge may not be able to connect to the Internet when running in the background.