Contact Sarah & Duck The Big Sleepover Customer Service

Why should I report an Issue with Sarah & Duck The Big Sleepover?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BBC Worldwide (Ltd) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The camera is used to take a photograph of the player for their user profile, which is used to track and retain progress through the game – you may also choose from a number of characters from Sarah & Duck to represent the player in the user profile.

2. Help Sarah complete the track so that Duck can steer the Tidy Up Train and collect all those toys.

3. You get to decide by selecting from a collection of wacky and wonderful Sarah & Duck locations, objects and characters where you can create unique dreamy worlds.

4. Sarah & Duck is Karrot’s first in-house developed series and launched on CBeebies in 2013.

5. So pull on your PJs and join in an evening of fun and imaginative games before creating your very own Sarah & Duck dream.

6. Sarah and Duck are having a sleepover and guess what… you’re invited!

7. The photo library is accessed in order to store pictures the player may take of the parks they can create in the final activity of the app.

8. It’s time to clear away all the toys before bed, but thankfully Sarah’s got a quirky idea to make tidying up much more fun.

9. Dance Mat – Let’s teach Sarah some groovy dance moves!

10. Everyone is finally ready for bed, but not until everyone’s teeth (and beaks! ) are nice and clean.

11. Tap the planets to make some music, then watch the dozing donkey light up as he hears your lovely tune.

1. 5 stars if they fix that problemI took a star off because I can't hear the music on Moons level anymore it's muffled.Sound doesn't work properlyNo sound in one of the games (tried on several android devices.)Game keeps crashingLove itSuper cuteCrashes upon start-up.

2. Fault in the game, have installed game several times and restarted and updated phone but every time try to play one of the games there is no sound.

3. Unfortunately the moon level is bugged so the music doesn't work, at least on my Pixel 4.

4. They take your money for a game that doesn't work and don't even respond when you request assistance.

5. One little fault on the music bit, the volume is very very low!Great games and my daughter loves it.

6. Shame because rest of game is good.Very good and intuitive game for kids.

7. The planet's playing music there is no sound.

8. Contacted the developer twice with NO response whatsoever in a 2 week period.

9. Won't be purchasing from this developer again.

10. Very poor service.

1. Fix Sarah & Duck The Big Sleepover Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sarah & Duck The Big Sleepover: Restarting the app will resolve most errors.
2. Update the Sarah & Duck The Big Sleepover App. Here is how:
   1. On Android goto PlayStore » Search for "Sarah & Duck The Big Sleepover" » Open Sarah & Duck The Big Sleepover » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sarah & Duck The Big Sleepover » click "UPDATE".
3. Clear Sarah & Duck The Big Sleepover app cache: Clearing cached data will force your app to retrieve the latest data directly from Sarah & Duck The Big Sleepover servers.
   1. On Android, goto Settings » Apps » Select "Sarah & Duck The Big Sleepover" » click Storage » click "Clear Cache".
4. Check Sarah & Duck The Big Sleepover app permissions. If any of these permissions required to use your device's features are disenabled, Sarah & Duck The Big Sleepover might not work.
5. Uninstall and reinstall Sarah & Duck The Big Sleepover. If nothing else has worked, completely uninstall Sarah & Duck The Big Sleepover then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sarah & Duck The Big Sleepover not working

2. Fix Sarah & Duck The Big Sleepover Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sarah & Duck The Big Sleepover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sarah & Duck The Big Sleepover not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sarah & Duck The Big Sleepover may not be able to connect to the Internet when running in the background.