Published by Basamak Bilişim

Report an issue with Precious.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Precious?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Basamak Bilişim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Precious Customer Insights

Steps to Troubleshoot & Fix Precious Issues

1. Fix Precious Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Precious: Restarting the app will resolve most errors.
  2. Update the Precious App. Here is how:
    1. On Android goto PlayStore » Search for "Precious" » Open Precious » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Precious » click "UPDATE".
  3. Clear Precious app cache: Clearing cached data will force your app to retrieve the latest data directly from Precious servers.
    1. On Android, goto Settings » Apps » Select "Precious" » click Storage » click "Clear Cache".
  4. Check Precious app permissions. If any of these permissions required to use your device's features are disenabled, Precious might not work.
  5. Uninstall and reinstall Precious. If nothing else has worked, completely uninstall Precious then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Precious not working


2. Fix Precious Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Precious be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Precious not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Precious may not be able to connect to the Internet when running in the background.

Reported Issues