Published by ArtRabbit on Aug 6, 2024

Report an issue with ArtRabbit.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ArtRabbit - Your guide to art ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ArtRabbit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ArtRabbit - Your guide to art  image 1 contact ArtRabbit - Your guide to art  image 2

About ArtRabbit - Your guide to art

1. From pop-up shows at up-and-coming galleries to world-class exhibitions at major art institutions, ArtRabbit is the best independent contemporary art guide.

2. ArtRabbit editorially manages the UK, Berlin, New York and Los Angeles, so these locations will always be up to date.

3. Follow your favourite artists, project spaces and galleries to have their upcoming shows sent directly to your email inbox.

4. Stay in the know with Featured Events, curated lists filled with our expert recommendations so you'll never miss out on must-attend events.

5. Compile your lists of exhibitions you want to attend and track what you've already seen.

6. ArtRabbit helps you squeeze more art into your life.

7. Join the ArtRabbit community to make the most of the app.

8. Got an hour to spare in Berlin?

9. Heading to New York for a long weekend?

10. A free afternoon in London?

11. Find out what's going on right now, right where you are.

ArtRabbit Customer Insights

1. The constantly changing background image introduced me to artists and artworks I wasn’t familiar with but also showed those I encountered on my previous art adventures - looking forward to exploring the London art scene with ArtRabbit!a horribly user unfriendly app with lots of good "crowd" info.

2. Also Unfortunately, they don't recognise my location.I live in Perth, Australia and this app only caters for Melbourne, nowhere else in Aus Many more cities need to be added for your app to be able to even have a chanceWonderful new platform for art enthusiasts to find art events near and far, and to promote and follow their favorite artists worldwide.

3. I don't do "enable location" and there are insufficient towns, no manual location input and particularly in the absence of a spatial search (art within 10, 20 miles etc) so you need to keep changing towns.

4. It would help if exhibitions were shown as you pan around.This is a fantastic app for staying up to date with the latest exhibitions and events in your city and it’s also a great tool for discovering museums and galleries when planning a trip.

5. Things like changing date aren't intuitive.Every time I try to sign up it goes to a page where there are no signing up options.

6. works fantastic in London! thanks very muchStylish looking app but not so user friendly.

7. The designers need to reach out to the big museums around the world and get some start-up funding that way.Crashes at startup.

8. So many apps spend too much time on monetizing and not enough on making a user friendly app.

9. useless.Good app for art news about shows and artists.

10. I have over 100 apps and this is the first time I see one crashing at startup.

11. You need to "register" to mark a exhibition.

Steps to Troubleshoot & Fix ArtRabbit Issues

1. Fix ArtRabbit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ArtRabbit: Restarting the app will resolve most errors.
  2. Update the ArtRabbit App. Here is how:
    1. On Android goto PlayStore » Search for "ArtRabbit" » Open ArtRabbit - Your guide to art » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ArtRabbit » click "UPDATE".
  3. Clear ArtRabbit - Your guide to art app cache: Clearing cached data will force your app to retrieve the latest data directly from ArtRabbit servers.
    1. On Android, goto Settings » Apps » Select "ArtRabbit - Your guide to art " » click Storage » click "Clear Cache".
  4. Check ArtRabbit app permissions. If any of these permissions required to use your device's features are disenabled, ArtRabbit might not work.
  5. Uninstall and reinstall ArtRabbit. If nothing else has worked, completely uninstall ArtRabbit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ArtRabbit not working


2. Fix ArtRabbit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ArtRabbit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ArtRabbit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ArtRabbit may not be able to connect to the Internet when running in the background.

Reported Issues