Contact DSM-5 Diagnostic Criteria Customer Service

Why should I report an Issue with DSM-5 Diagnostic Criteria?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Psychiatric Association to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The update is essentially trying to stuff the HTML version onto your phone without any kind of thought into the user interface.

2. I've had the app for many years and loved it, untill... in the past couple months, They changed the way you access the DSM criteria, making it now feel like you have to thumb through an eReader, which is way harder than using an actual book.

3. No longer user friendly, takes forever to search for anything then you click on one it is just coding when looking for the DSM criteria, it is a gamble on which one to pick & very frustrating when a patient is sitting with you.

4. Now its glitchy, hard to navigate, visually dysfunctional, user interface not even close as the previous version.

5. I am using this app on a Samsung Note10 +New user interface is much worse than before, (which is quite an achievement considering how it used to be).

6. It's essentially a pocket guide for the DSM that's literally in your pocket!What did you do to this app? I've used this app for several years as a licenced mental health provider and have been satisfied, until the recent update.

7. Far easier to look at Wikipedia.Poor user interface with the newest update! The original was much better.

8. Hopefully they fix it! Update: just tried to look up a series of codes and the app was cumbersome, glitchy, would display criteria other than what I searched for.

9. This used to be a great app, but 1 star until it's back to being an accessible digital form... I'm sure this has turned a lot of loyal users away from using it as well.

10. Extremely difficult to use, so many clicks are needed just to find the diagnostic criteria for a particular disorder.

11. I bought this last weekend because I couldn't find my hard copy and thought this might be helpful.

1. Fix DSM-5 Diagnostic Criteria Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DSM-5 Diagnostic Criteria: Restarting the app will resolve most errors.
2. Update the DSM-5 Diagnostic Criteria App. Here is how:
   1. On Android goto PlayStore » Search for "DSM-5 Diagnostic Criteria" » Open DSM-5 Diagnostic Criteria » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DSM-5 Diagnostic Criteria » click "UPDATE".
3. Clear DSM-5 Diagnostic Criteria app cache: Clearing cached data will force your app to retrieve the latest data directly from DSM-5 Diagnostic Criteria servers.
   1. On Android, goto Settings » Apps » Select "DSM-5 Diagnostic Criteria" » click Storage » click "Clear Cache".
4. Check DSM-5 Diagnostic Criteria app permissions. If any of these permissions required to use your device's features are disenabled, DSM-5 Diagnostic Criteria might not work.
5. Uninstall and reinstall DSM-5 Diagnostic Criteria. If nothing else has worked, completely uninstall DSM-5 Diagnostic Criteria then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DSM-5 Diagnostic Criteria not working

2. Fix DSM-5 Diagnostic Criteria Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DSM-5 Diagnostic Criteria be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DSM-5 Diagnostic Criteria not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DSM-5 Diagnostic Criteria may not be able to connect to the Internet when running in the background.