Published by Allego, Inc.

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Why should I report an Issue with Ventilator Training Alliance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Allego, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ventilator Training Alliance

1. Created through a partnership between leading ventilator manufacturers and Allego, Inc. , the app provides free mobile access to how-to videos, product manuals, and reference guides for ventilator equipment that is critical to treating patients suffering from respiratory distress.

2. The Ventilator Training Alliance (VTA) app provides a multi-vendor library of training and product materials for medical professionals.

3. Manufacturers are responsible for their own content.

Ventilator Training Alliance Customer Insights

1. EDIT re: dev, it does install & work on my phone but surely not making the app compatible with 50% of the tablets (Android) on the market is a huge oversight? Particularly when a videos-based app like this is much better suited to a tablet.

2. Hook check failed.Content is good, but the app only loads about 1/3 of the time.App won't open anymore get hook error.

3. With respect, how can you gauge tablet demand if the app is incompatible? I feel many would use tablet if compatibleRemarkable little app to get ventilator manuals and videos.

4. It is too bad as it was recommended to everyone in a Critical Care Course I'm currently doing.Didn't work, but after updates everything works good.

5. Tapping on the icon, opens white screen for 1 second then closes.

6. Will be a lifesaver for many I'm sure.The app does not load.

7. The respiratory community has needed this for many years.App won't load at all.

8. I've seen a recommendation for using the 1.0.5 one but it is not available when I search.

9. Training materials presented in a logical manner.

10. EDIT 2: A tablet-compatible version would be v.

11. App doesn't open.

Steps to Troubleshoot & Fix Ventilator Training Alliance Issues

1. Fix Ventilator Training Alliance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ventilator Training Alliance: Restarting the app will resolve most errors.
  2. Update the Ventilator Training Alliance App. Here is how:
    1. On Android goto PlayStore » Search for "Ventilator Training Alliance" » Open Ventilator Training Alliance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ventilator Training Alliance » click "UPDATE".
  3. Clear Ventilator Training Alliance app cache: Clearing cached data will force your app to retrieve the latest data directly from Ventilator Training Alliance servers.
    1. On Android, goto Settings » Apps » Select "Ventilator Training Alliance" » click Storage » click "Clear Cache".
  4. Check Ventilator Training Alliance app permissions. If any of these permissions required to use your device's features are disenabled, Ventilator Training Alliance might not work.
  5. Uninstall and reinstall Ventilator Training Alliance. If nothing else has worked, completely uninstall Ventilator Training Alliance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ventilator Training Alliance not working


2. Fix Ventilator Training Alliance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ventilator Training Alliance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ventilator Training Alliance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ventilator Training Alliance may not be able to connect to the Internet when running in the background.

Reported Issues