Published by Alhuda International on May 2, 2024

Report an issue with Hajj & Umrah.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hajj & Umrah?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alhuda International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hajj & Umrah Customer Insights

1. جزاك الله خيرjazakAllah.... great work... very informative & helpfull app.Very crisp and short info... Day wise stuff...Audio for dua could be better with meaning.

2. It is so simple to understand.Alhamduillah my hajj has completed This app helped me a lot Alhamduillah...May Allah be pleased with all your efforts...Ameen. It's very helpful for people like me.

3. Very simplified and easy to follow kindly update to make the duas also in audio formExcellent Application.

4. I think u need an update for the newer phones It's a great appAssalamualaikum.

5. جزاکم اللہ خیرا کثیراBest Hajj & Umrah app I've ever seen.

6. Duaa Which are only in Hadees are mentioned.My friends are struggling to download this app .

7. Plz update this app it's not working for new versions.

8. Very simple.

9. Zabardast app MashaAllah.

Steps to Troubleshoot & Fix Hajj & Umrah Issues

1. Fix Hajj & Umrah Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hajj & Umrah: Restarting the app will resolve most errors.
  2. Update the Hajj & Umrah App. Here is how:
    1. On Android goto PlayStore » Search for "Hajj & Umrah" » Open Hajj & Umrah » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hajj & Umrah » click "UPDATE".
  3. Clear Hajj & Umrah app cache: Clearing cached data will force your app to retrieve the latest data directly from Hajj & Umrah servers.
    1. On Android, goto Settings » Apps » Select "Hajj & Umrah" » click Storage » click "Clear Cache".
  4. Check Hajj & Umrah app permissions. If any of these permissions required to use your device's features are disenabled, Hajj & Umrah might not work.
  5. Uninstall and reinstall Hajj & Umrah. If nothing else has worked, completely uninstall Hajj & Umrah then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hajj & Umrah not working


2. Fix Hajj & Umrah Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hajj & Umrah be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hajj & Umrah not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hajj & Umrah may not be able to connect to the Internet when running in the background.

Reported Issues