Contact Swiss Snow Customer Service

Why should I report an Issue with Swiss Snow?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MySwitzerland.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Swiss Snow app from Switzerland Tourism, you can check the snow and weather conditions at your favourite ski region in no time at all, take a look at the 360° webcams or get inspired to try out a new winter hobby.

2. The database is updated several times a day and provides detailed information relating to the following winter sports: skiing, snowboarding, cross-country skiing, tobogganing and winter hiking. But that’s not all. - The design has been completely revamped and refreshed.

3. The extensive winter database contains snow and ski lift information for over 200 Swiss winter destinations.

4. Thanks to the integrated data from SRF Meteo, you can check the snow forecast for any destination up to seven days in advance. - We value your feedback.

5. You can check the weather conditions on site digitally. - Temperature forecasts for cross-country ski trails, accurate to the hour.

6. The Swiss Snow app from Switzerland Tourism can easily provide answers to these questions and many others.

7. Cross-country skiing fans will have the right wax on your skis at all times. - Powder snow this weekend?

8. Which areas have the best snow and weather conditions?

9. Which kind of sports can I do at a particular winter destination?

10. Using the app has never been easier. - Stunning new high-resolution 360° webcams.

11. Rediscover winter!

1. Here are couple of things to mention: - my favourites are gone after update - for many ski resorts there are no webcams anymore listed - app is glitchy, when i setup new favourites they sometimes don't load at all - new layout forces me to click more, i prefered to have favourites in the front of the app instead - black color schema is not great - app is confusing and instead of focusing on what is really important we get some weird mix of informationVisually pleasing, hollow inside: it's been two weeks since sunny and still showing condition as "powder".

2. I tried a couple of ski resorts and obviously none of them had any powder.

3. Edit: the revamp wiped the favorites...Beautiful redesign.

4. It seems they were paid to be overly optimistic and biased.

5. Unethical.Useful, simple and looks good.

6. After redesign this app is terrible.

7. Not always up to date though.

1. Fix Swiss Snow Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Swiss Snow: Restarting the app will resolve most errors.
2. Update the Swiss Snow App. Here is how:
   1. On Android goto PlayStore » Search for "Swiss Snow" » Open Swiss Snow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swiss Snow » click "UPDATE".
3. Clear Swiss Snow app cache: Clearing cached data will force your app to retrieve the latest data directly from Swiss Snow servers.
   1. On Android, goto Settings » Apps » Select "Swiss Snow" » click Storage » click "Clear Cache".
4. Check Swiss Snow app permissions. If any of these permissions required to use your device's features are disenabled, Swiss Snow might not work.
5. Uninstall and reinstall Swiss Snow. If nothing else has worked, completely uninstall Swiss Snow then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Swiss Snow not working

2. Fix Swiss Snow Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Swiss Snow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Swiss Snow not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Swiss Snow may not be able to connect to the Internet when running in the background.