Published by Imagine Learning, Inc. on Aug 8, 2024

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Why should I report an Issue with Imagine Learning Student?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Imagine Learning, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Imagine Learning Student

1. The Imagine Learning Student app harnesses the power of technology to teach language and literacy to students around the world through engaging, interactive instruction.

2. Imagine Language & Literacy® is an innovative language and literacy software program for ELLs, struggling readers, early childhood education, and SPEC ED students.

3. Imagine Español® teaches Spanish language and literacy skills including letter and syllable recognition, reading comprehension, and vocabulary development.

4. This mobile app is a companion to Imagine Learning's cloud-based services which allows students and teachers to have flexible access to the extensive curriculum activities.

5. Please note this app will not work without being assigned a site code specific to your school or district.

6. Please visit for information about System Requirements and Release Notes.

Imagine Learning Student Customer Insights

1. Will change rating if it does.Can't log in! The credentials that my daughter used on her laptop to login will not work on this mobile app.

2. Needs a lot of improvement.Same issue with this app as many others - unable to login with child's credentials.

3. I've tried the QR Code and manually typing in his information and all it does is load, I've waited up to 10 min.

4. Please fix it!It want let you in and it will keep saying you Information is wrong!!Useless.

5. I know for a fact that I am entering all of her information correctly, but it still says that the credentials are wrong.

6. Strange thing is if I use my computer with that code the program works just fine.

7. Please try and figure out what is wrong because when her laptop decides to not work, this is the only way she can get her work done for the day.

8. You were supposed to customize the character, but it randomly shows up, without the option to click on it as you want.

9. Also when you read the books, or answer a qeustion, the person repeats the the statement and it's really annoying.

10. Need to complete homework assignmentsIt's good when it works, my son loves playing.

11. I'm hoping if enough people give low rating they might fix this issue.

Steps to Troubleshoot & Fix Imagine Learning Student Issues

1. Fix Imagine Learning Student Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Imagine Learning Student: Restarting the app will resolve most errors.
  2. Update the Imagine Learning Student App. Here is how:
    1. On Android goto PlayStore » Search for "Imagine Learning Student" » Open Imagine Learning Student » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Imagine Learning Student » click "UPDATE".
  3. Clear Imagine Learning Student app cache: Clearing cached data will force your app to retrieve the latest data directly from Imagine Learning Student servers.
    1. On Android, goto Settings » Apps » Select "Imagine Learning Student" » click Storage » click "Clear Cache".
  4. Check Imagine Learning Student app permissions. If any of these permissions required to use your device's features are disenabled, Imagine Learning Student might not work.
  5. Uninstall and reinstall Imagine Learning Student. If nothing else has worked, completely uninstall Imagine Learning Student then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Imagine Learning Student not working


2. Fix Imagine Learning Student Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Imagine Learning Student be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Imagine Learning Student not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Imagine Learning Student may not be able to connect to the Internet when running in the background.

Reported Issues

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