Published by Elecont software on Mar 29, 2024

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Why should I report an Issue with Weather app - eWeather HDF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Elecont software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Weather app - eWeather HDF image 1 contact Weather app - eWeather HDF image 2

Weather app Customer Insights

1. The main screen and where everything is within the app does require a slight learning curve, but this is easy to learn.This is the most detailed weather app you will find.

2. I have been using your apps for several years.Best weather app ever.

3. I tried (and paid for) several weather apps.

4. This is one of my go-to weather apps to see what to expect both in a few hours as well as in a few days (as in, 10 days in the future).

5. It’s especially helpful that I can set several locations (national and international) and quickly scroll between each for the weather forecast of where I’m going and be prepared.

6. This update killed the app.Best weather app for Android, hands down! Whenever I change phones, this is always the first app I install.

7. This app never shows in the top power consuming apps.Happily used the previous version for several years; recently upgraded to the HDF version.

8. Very nice graphics and page layouts, plus an overabundance of information about the weather and environmental conditions.

9. eWeather has consistently been my #1 trusted weather app and the weather app I recommend to all my friends.

10. I use the widget on my home screen for time, weather and forecast.

11. The app provides reliable information at a glance, and when I want to delve deeper, it covers air quality, earthquakes, tides, storms, severe alerts, Radar, and more.

Steps to Troubleshoot & Fix Weather app Issues

1. Fix Weather app Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weather app: Restarting the app will resolve most errors.
  2. Update the Weather app App. Here is how:
    1. On Android goto PlayStore » Search for "Weather app" » Open Weather app - eWeather HDF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weather app » click "UPDATE".
  3. Clear Weather app - eWeather HDF app cache: Clearing cached data will force your app to retrieve the latest data directly from Weather app servers.
    1. On Android, goto Settings » Apps » Select "Weather app - eWeather HDF" » click Storage » click "Clear Cache".
  4. Check Weather app app permissions. If any of these permissions required to use your device's features are disenabled, Weather app might not work.
  5. Uninstall and reinstall Weather app. If nothing else has worked, completely uninstall Weather app then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weather app not working


2. Fix Weather app Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weather app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weather app not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weather app may not be able to connect to the Internet when running in the background.

Reported Issues