Published by Hinge on Nov 15, 2024

Report an issue with Hinge Dating App.
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Why should I report an Issue with Hinge Dating App: Match & Date?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hinge to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hinge Dating App: Match & Date image 1 contact Hinge Dating App: Match & Date image 2

Hinge Dating App Customer Insights

1. every single contact made in 3 months (literally) has been a scammer with fake photos/details, trying to sell me Trading Shares or Crypto and are never based where they claimed.Doesn't show as much people as would be within ones area, it just defaults to compatible and these are miles upon miles away, what's the point? I think settings for body type should be a thing.

2. It's depressing actually.So when I open the app and go to the section where it shows the people who have liked my profile, it shows a person and their comment before dissapearing after a second and displaying the message "no likes quite yet! " this app is buggy and frustrating to use.

3. I like how the matching system works, that you match by picking something in the user's bio/promts and attaching a message, I don't like that they can be left blank though because it feels like you get solicited into writing a first message by half the matches, who do in fact leave it blank.

4. Contacted support and they confirmed my account was in order, but I find that hard to believe after not being able to talk to a single person on that app.

5. Better options out there, don't waste your time with this one.This is my favorite app in terms of the look and feel, variety of things to put into your profile, and good structure, but omg the messaging system is infuriating.

6. The app changed my height to 6" shorter than I am, changed my location to "female", and is showing me people that live thousands of miles away.

7. And they refuse to refund on top of all of this despite not being able to use the features.Update: After getting through the initial bugs, technical issues are less frequent.

8. The motto is "designed to be deleted" but I'm thinking it is not because you'll find a great match, but because the app is so frustrating and useless that it should be deleted.Poor Quality.

9. The app has been very buggy in the past, but it's a bit better now.Pros : The user interface is decent, fresh and modern, combining text, pictures and polls in a clean way.

10. Of all the dating apps I've tried, this is by far the worst one.There are so many glitches the support team continues to refuse to acknowledge.

11. Very bizarre considering I'm able to get a like or match on every other dating platform.

Steps to Troubleshoot & Fix Hinge Dating App Issues

1. Fix Hinge Dating App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hinge Dating App: Restarting the app will resolve most errors.
  2. Update the Hinge Dating App App. Here is how:
    1. On Android goto PlayStore » Search for "Hinge Dating App" » Open Hinge Dating App: Match & Date » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hinge Dating App » click "UPDATE".
  3. Clear Hinge Dating App: Match & Date app cache: Clearing cached data will force your app to retrieve the latest data directly from Hinge Dating App servers.
    1. On Android, goto Settings » Apps » Select "Hinge Dating App: Match & Date" » click Storage » click "Clear Cache".
  4. Check Hinge Dating App app permissions. If any of these permissions required to use your device's features are disenabled, Hinge Dating App might not work.
  5. Uninstall and reinstall Hinge Dating App. If nothing else has worked, completely uninstall Hinge Dating App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hinge Dating App not working


2. Fix Hinge Dating App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hinge Dating App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hinge Dating App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hinge Dating App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Want a refund for in app accidental purchase.

    — by Yashvi 3 years ago