Contact Grimms' Fairy Tales Customer Service

Why should I report an Issue with Grimms' Fairy Tales?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NextLabs.cc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also these stories were written in German, so it would have been better if you added the original stories and made them the original work, while keeping the English translation as a separate option.

2. We can't read these at night.Great app! Has a very nice stories although some words are old English its very understandable.

3. If the font size crosses 52 the big A only brings it back to 52, while the small A only makes it bigger.

4. Both the small and big A only make the font bigger.

5. Once the font has been made big, it's big forever.

6. I've read the story "Faithful John" and DAMN! never had a story like that before.

7. And this cannot be undone.

8. Also also there is no dark theme.

1. Fix Grimms' Fairy Tales Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Grimms' Fairy Tales: Restarting the app will resolve most errors.
2. Update the Grimms' Fairy Tales App. Here is how:
   1. On Android goto PlayStore » Search for "Grimms' Fairy Tales" » Open Grimms' Fairy Tales » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grimms' Fairy Tales » click "UPDATE".
3. Clear Grimms' Fairy Tales app cache: Clearing cached data will force your app to retrieve the latest data directly from Grimms' Fairy Tales servers.
   1. On Android, goto Settings » Apps » Select "Grimms' Fairy Tales" » click Storage » click "Clear Cache".
4. Check Grimms' Fairy Tales app permissions. If any of these permissions required to use your device's features are disenabled, Grimms' Fairy Tales might not work.
5. Uninstall and reinstall Grimms' Fairy Tales. If nothing else has worked, completely uninstall Grimms' Fairy Tales then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Grimms' Fairy Tales not working

2. Fix Grimms' Fairy Tales Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Grimms' Fairy Tales be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Grimms' Fairy Tales not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Grimms' Fairy Tales may not be able to connect to the Internet when running in the background.